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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Ken B.
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Easy ordering; quick delivery
June 18, 2016

Easy ordering; quick delivery

Date of experience: June 17, 2016
Robert S.
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Problem resolved
June 18, 2016

Problem resolved. Still believe site could be more intuitive for editing delivery date and the order itself without having to re-enter so much of delivery and payment data.

As I said before, I will continue to use and recommend YouFlowers as prices are exceptionally competitive with good incentives and recipients of your flowers have been pleased with both the flowers or plants and delivery service.

Date of experience: June 17, 2016
Nicki D.
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I think you should follow up with recipient to see how the product arrived...the ordering process is simple

Date of experience: June 17, 2016
Carina Y.
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Not impressed Getting a 20% discount only to have it void the discount on the flowers I had already been given. Plus the extra $15 service fee that was added at the end. Which was more than the discount I received anyway. Once received it had less than half the flowers pictured. Missing one type of flower entirely. Wrong shaped vase In the wrong color. Would love to send you a photo for comparison. Beyond disappointed & a bit angry in fact. Would never recommend based on this experience.

Date of experience: June 17, 2016
Pam E.
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Easy and responsive
June 17, 2016

Easy and responsive

Date of experience: June 17, 2016
Kim N.
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Nicer to list the handling and shipping fee at front rather than surprise us as the end.

Date of experience: June 17, 2016
Colleen G.
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Good prices and large selection
June 17, 2016

Good prices and large selection. The arrangement was beautiful - much better than I expected.

Date of experience: June 17, 2016
Julie B.
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I was surprised by the high "handling" fee
June 17, 2016

I was surprised by the high "handling" fee. Seems that should have been included in price of flowers.

Date of experience: June 17, 2016
shauna F.
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Good service, very accommodating
June 17, 2016

Good service, very accommodating. Even had to change my order a little and was able to change it via email. Loved it.

Date of experience: June 17, 2016
Kristie L.
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Good
June 17, 2016

Good

Date of experience: June 17, 2016
Colleen w.
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The whole website was very easy to use thank you.the over all look was not what was in the. Picture.The color of the bowl is why i ordered that specific bouquet.but they were still beautiful!

Date of experience: June 17, 2016
Edward M.
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Everything was great!
June 17, 2016

Everything was great! Thank you!
However it would be nice to be able to change the small details such as edit the text or choose a different card after the order completion and before it was shipped.

Date of experience: June 17, 2016
Dee U.
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I didn't like how the early fee was applied when I didn't request it. Very easy to miss.

Date of experience: June 17, 2016
Domingo B.
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Recommended by a customer!
June 17, 2016

Recommended by a customer!

Date of experience: June 17, 2016
Sabrina F.
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Easy experience with the website to purchase a gift! Love how they have gift baskets. Bummed the one I wanted couldn't be delivered today but happy with my order.

Date of experience: June 17, 2016
Jessica R.
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I enjoy the quick and easy shopping experience. Thank you for allowing me to shop at home.
Thank you for all you do!

Date of experience: June 17, 2016
Steve a.
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I have ordered before and have been extremely satisfied. I am hoping for a repeat result so I can stay a long time customer.

Date of experience: June 17, 2016
Patricia M.
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Flowers were lovely but arrived half way through the service. We stated on the order field that the service was at 11 a.m. The arrangement arrived at 11:30. My brother also ordered an arrangement from you from out of state (RI), earlier this week and they too arrived at 11:30. Otherwise, the were beautiful, but not o time.

Date of experience: June 17, 2016
Mary m.
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Flowers were for my daughter she loved the sun flowers, her favorite, she sent me a picture of the arrangement, very nice!

Date of experience: June 17, 2016
Omar G.
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Flowers came on time for my anniversary
June 17, 2016

Flowers came on time for my anniversary

Date of experience: June 17, 2016