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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Gerald R.
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Great job once again!
June 21, 2016

Great job once again!

Date of experience: June 21, 2016
Lablover M.
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Very nice arrangement for a sick person just out of surgery. It made her day; she was very happy.

Date of experience: June 21, 2016
Theresa F.
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My grandma loved the flowers, and she got what I ordered. I am very pleased, will order from here again and recommend to others. Made my grandmas day.

Date of experience: June 21, 2016
Beto T.
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Flowers were too small for the price
June 21, 2016

Flowers were too small for the price. I've bought before in other places and you can get so much more for the price. Pictures on the website should be more accurate

Date of experience: June 21, 2016
sarah B.
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The flowers I ordered were beautiful!
June 21, 2016

The flowers I ordered were beautiful!

Date of experience: June 21, 2016
Elisa H.
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Excellent so far
June 21, 2016

Excellent so far - I want to wait and see how he likes the flowers.

The flowers should have been delivered on Sunday, June 19. My husband received a phone call the following day(June 20) at 10 a.m., saying that they couldn't get into the building as of 8 a.m. that morning.

He should have been notified on the 19th that there was an issue. Instead, they did not contact him until the 20th. By then the flowers were late, and he didn't receive them until after he got home from work on the 20th. I am very disappointed.

Date of experience: June 21, 2016
Rose H.
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Web site was easy to navigate
June 21, 2016

Web site was easy to navigate. This is the first time I have ordered so I am excited to see the quality of the fruit basket.

Date of experience: June 21, 2016
Rachel U.
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I have placed 2 orders this week for different occasions and both recipients were very pleased and both orders looked amazing. They were also delivered with in the promised time and earlier in the day which made sure that the person was there and able to enjoy their amazing surprise. I will definitely being ordering from you again... I usually do not write reviews however I was truly impressed with the service that I given that I knew I had to take time out of my day to properly thank you.

Date of experience: June 21, 2016
Debra A.
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Your website was easy to maneuver through and understand, as opposed to another that I final closed. You had no hidden costs. My daughter gave me your website, as she recently used it and was very happy!

Since writing the above I did a second order 2 days later. I had sent a regular bouquet called "Rose and Lily Lemonade Bouquet" on the first order. Just talked to the young lady who received them and she sent a picture - she said they were beautiful - striking in color and cheery. So on the 2nd order I sent the same bouquet but ordered the premium.

I also appreciate you wanting to confirm that the individual I sent the flowers to did received them.

Date of experience: June 21, 2016
brenda S.
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So far so good
June 21, 2016

So far so good

Date of experience: June 21, 2016
Lori f.
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Easy website to navigate
June 21, 2016

Easy website to navigate. My Mom said the flowers are beautiful! Thank you.

Date of experience: June 21, 2016
Cheryl R.
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Not thrilled with the $14.99 service/handling fee, but other than that, so far so good. Looking forward to seeing a pic of the flowers from my friend! Friend was thrilled, good job! Thanks!

Date of experience: June 21, 2016
Billy B.
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I would like for the driver to wait until someone answers the door, and not just leave the flowers on the door step.

Date of experience: June 21, 2016
Bob L.
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Prefer apps but mobile website is easy to use
June 21, 2016

Prefer apps but mobile website is easy to use.

Also, asked for 6/21 delivery but flowers were delivered on 6/20.

Date of experience: June 21, 2016
Ashley M.
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It provided what I needed when I needed it
June 21, 2016

It provided what I needed when I needed it.

Date of experience: June 21, 2016
Jessica H.
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Shipping an handling was a lil high, I have to see how the delivery goes an see if my mom likes the flowers...my mom loved the flowers. But they looked way smaller then the picture.

Date of experience: June 21, 2016
Janice C.
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Would never order from you again
June 21, 2016

Would never order from you again. I cancelled my order because of lack of communication between the florist and yourselves. The order was messed up when it was taken over the phone got it corrected and then I was told that everything would be taken care of and it was not. Very disappointing.

Date of experience: June 21, 2016
ASHLEY S.
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Flowers were pretty but I ordered without a vase and I will never do that again. They do not put enough filler to make the arrangement look pretty when you put them in a vase but I think spending an extra $7 for a vase is ridiculous!

Date of experience: June 21, 2016
sampath g.
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What flowers you showed on the website has not been delivered.Sorry that's not expected from you.

Date of experience: June 21, 2016
Anne R.
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Ordering a very special gift for long distance family members was a "breeze". TY.

Date of experience: June 21, 2016