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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Stephanie D.
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I am very dissatisfied with my order
June 22, 2016

I am very dissatisfied with my order. Not only did it get delivered at the very last minute, but it doesn't look like the pictured product. Very dissatisfied customer, will not use this company again.

Date of experience: June 22, 2016
Jackie M.
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The flowers pictured in my order were different from the flowers delivered. If you need a specific color maybe a call to confirm the color would be in order. It really didn't matter for my particular order.

Date of experience: June 22, 2016
daniela N.
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None
June 22, 2016

None

Date of experience: June 22, 2016
Zee W.
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The flowers were very pretty, however not what I expected not like the picture. They were crammed into a vase

Date of experience: June 22, 2016
Leslie B.
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I thought the price was 24.99 but billed ended up at 47.99. Most shipping than flowers. I understand cost but i little surprise it was that much.
My husband and I celebrated 30 yeaRs I wAnted to put a smile on his face. Thank you for your service.

Date of experience: June 22, 2016
Darlene R.
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Thank you for always being there
June 22, 2016

Thank you for always being there

Date of experience: June 22, 2016
Saket A.
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I ordered the Deluxe version, however I was disappointed to see the bouquet size and arrangement. It did not look like to the picture online and definitely did not look like "Deluxe" to me.

Date of experience: June 22, 2016
Catherine S.
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Flowers looked pretty
June 22, 2016

Flowers looked pretty.
I was surprised by the $12 delivery fee. It should be more evident before purchase.

Date of experience: June 22, 2016
Sherry N.
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So easy!
June 22, 2016

So easy! And love that I can place an order in the morning and it will arrive in a short 4 hours. Thank you!

Date of experience: June 22, 2016
Betty K.
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Thank You for making this simple in this time
June 22, 2016

Thank You for making this simple in this time.

The arrangement was beautiful.

Date of experience: June 22, 2016
JM F.
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Easy process, flowers arrived on time (same day within 4 hours) of ordering. Flowers looked like picture. Only fee that is a let down was the handling fee of $14 dollars added at time of check out. Other then that great!

Date of experience: June 22, 2016
Nicole P.
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The flowers were beautiful and was received rather quickly which is awesome because I did spend extra money for that. I just wish they would not charge extra when they say same day delivery. Otherwise, pretty happy with the company

Date of experience: June 22, 2016
Heather H.
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The service and handling fee seems a bit expensive, but the site is very user friendly. The arrangement delivered turned out better than the photo on the website, but there was a name mispelling on the card.

Date of experience: June 22, 2016
Bob C.
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I was disappointed with the arrangement although my wife was satisfied. Next time I will go to a florist so that I can see in person what I'm buying. The extra expense for a better arrangement wasn't worth it in my opinion.

Date of experience: June 22, 2016
Dr J.
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Excellent
June 22, 2016

Excellent

Date of experience: June 22, 2016
Robin P.
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It was very easy to use and the person that received the flowers said they were beautiful

Date of experience: June 22, 2016
Mary L.
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Easier than I anticipated
June 22, 2016

Easier than I anticipated. Thank you.

Date of experience: June 22, 2016
norcalsocal D.
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Really great customer service and especially great delivery timing for next day order, the flowers received were not the exact same as the ones i had ordered online, but were still extremely pretty and made the recepients' day!

Date of experience: June 22, 2016
Jerry H.
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Fast and Easy
June 22, 2016

Fast and Easy
Flowers arrived fresh as pictured. Beautiful. So pleased.

Date of experience: June 22, 2016
Kratina A.
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Orders over a particular amount should be free shipping

Date of experience: June 22, 2016