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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jeanine V.
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The price was alittle high and the sunflowers were starting to wilt when they were delivered.

Date of experience: June 27, 2016
Linda N.
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Nice and easy to order and delivery of what I ordered was great!

Date of experience: June 26, 2016
Carol C.
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I want to be sure my order arrives by 11 AM (eastern time) on requested delivery date. Then I will give a 5 star rating. :)

Date of experience: June 26, 2016
Annette G.
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I asked for be delivered on the 6/26/2016 and it was delivered 6/25/2016 it was before the day that I asked so for me that wasn't good... because I needed for the day that I asked

Date of experience: June 26, 2016
Teresa M.
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Easy to shop, too many add on fees though
June 27, 2016

Easy to shop, too many add on fees though.

Date of experience: June 26, 2016
Sherry U.
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Appreciate the flowers were delivered promptly. Great service.

Date of experience: June 26, 2016
Dezi W.
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Flowers arrived early & were beautiful!
June 27, 2016

Flowers arrived early & were beautiful! Will order again. Thank you.

Date of experience: June 26, 2016
Lisa C.
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Quick & Easy!
June 27, 2016

Quick & Easy! Thank you!

Date of experience: June 26, 2016
Donna B.
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Easy site and delivery was great right on time.

Date of experience: June 26, 2016
elizabeth F.
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Good experience
June 27, 2016

Good experience. Would use again.

Date of experience: June 26, 2016
DEBORAH P.
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Good options, easy site, reasonable prices
June 26, 2016

Good options, easy site, reasonable prices.

Date of experience: June 26, 2016
Matt B.
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As I initially stated the price at checkout was twice the listed price. I did expect some shipping and handling fees but was surprised to pay double the amount. I realize had I bought a more expensive bouquet the service charges would not have increased substantially from what I paid. I was contacted promptly by a customer service rep who informed me that the delivery date I requested could not be met and that they would refund the fee for expediting. Additionally, he offered me a credit towards a future purchase with them. Overall, I'd say they aim to please and their customer service is better than what I expect from an online retailer. They actually called me and I spoke to a human. I didn't have to sift through my inbox to find out if my issue was resolved or even paid any attention. Now that I know what to expect in terms of service charges and fees, I can shop with them more confidently and recommend them to others. Thanks, Matt B.

Date of experience: June 26, 2016
JUDY J.
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COSTS ARE HIGH!
June 26, 2016

COSTS ARE HIGH!

Date of experience: June 26, 2016
RP C.
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Quick response to email, great quality flowers, and on time delivery.

Date of experience: June 26, 2016
Ashley D.
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Never shopped online before would like descriptions of the standard delivery times during same day

Date of experience: June 26, 2016
Liz N.
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3rd time using this site and have never been disappointed

Date of experience: June 26, 2016
Marjorie P.
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I have made several purchases with this service and the arrangements have been beautiful and the service fantastic.

Date of experience: June 26, 2016
Kim B.
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The recipient was very pleased
June 26, 2016

The recipient was very pleased. Thank you!

Date of experience: June 26, 2016
David K.
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Flowers where very lovely, will do some business again

Date of experience: June 26, 2016
Barbara H.
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Thank you for bailing me out I appreciate that they made a same day delivery when a Sunday delivery was not possible.

Date of experience: June 26, 2016