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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Tammy M.
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Well the ordering process and shopping was very easy and quick to navigate. However I ordered flowers and balloons; they only delivered the flowers and unfortunately the flowers were sub-par to say the least (half dead). I called to let them know the balloons were not delivered and they said they couldn't have them sent out until the next day. With respect to "fromyouflowers" it was of course not them, as they sub out their work to local florists. My suggestion would be that they remove the florist they used from their list to avoid disappointment from other clients.

Date of experience: June 27, 2016
j Q.
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X
June 27, 2016

X

Date of experience: June 27, 2016
Nancy V.
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I'm disappointed that the flowers were delivered at the end of the business day :( They couldn't enjoy the flowers all day.

Date of experience: June 27, 2016
Linda B.
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Love the reminders!
June 27, 2016

Love the reminders! Product delivered was beautiful. Made the recipients smile! And their anniversary was extra special. Great product and great service. Thanks

Date of experience: June 27, 2016
Venkat S.
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Excellent place to order online to get flowers or gifts delivered to friends / relatives.

Date of experience: June 27, 2016
Kim P.
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Flowers were delivered in a timely fashion but not before noon. I was very pleased to be able to order on Saturday for a Sunday delivery.

Date of experience: June 27, 2016
RUBEN O.
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I ordered that flowers at 8am, paid extra for rush delivery within 4 hours. The order wasn't delivered till 7 hours later, my girlfriend was off work already and had to drive back to work 8 miles to pick up the flowers that they had left at the front desk instead of hand delivering them to her. Very unsatisfied with the late delivery and the size of the bouquet for the total of $87 dollars i paid. The customer service people however were very kind and tried their best with the florist. I'm not sure if I'd use this site again even with the $15 credit you guys gave me.

Date of experience: June 27, 2016
Nicole B.
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Great quality, great delivery time and safe to use! Will definitely be using them again!

Date of experience: June 27, 2016
Teresa L.
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In ordering process
June 27, 2016

In ordering process. Feedback not inclusive of product quality or delivery

Date of experience: June 27, 2016
Lydia G.
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Extremely convenient and pleased with same day delivery. This was a funeral arrangement for my husband's favorite aunt. When we arrived at the funeral home, I was pleased with the floral arrangement, but imagine my dismay to see on the banner, for which I had paid extra, the words, "Beloved Aut." I checked my order and it was spelled correctly on that. All someone had to do was copy what I had typed.

Date of experience: June 27, 2016
fred E.
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Friends told us they were satisfied
June 27, 2016

Friends told us they were satisfied.

Date of experience: June 27, 2016
bette G.
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The person who received my gift sent me a picture of the flowers.I noticed fewer flowers then shown on website. Also, there were ferns where flowers should have been. Overall, the flowers in the arrangement were indeed beautiful

Date of experience: June 27, 2016
vthomas X.
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Very quick delivery on short notice
June 27, 2016

Very quick delivery on short notice

Date of experience: June 27, 2016
Jennifer S.
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The flowers were delivered as expected and are very pretty.

Date of experience: June 27, 2016
Jeff C.
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If the flowers show up looking like the photo I'll be back. Otherwise I will not shop again.

Well, the flowers were received and looked NOTHING like the photo. In fact, I paid for the upgrade that ensured the bouquet would be in line with the photo on the website. The only thing the two had in common upon delivery was that they were red and in a glass vase. In fact, the count of blooms aren't even the same. I couldn't be more disappointed.

Date of experience: June 27, 2016
Alison K.
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Didn't know how much delivery/handling was until final review (web issue). Also, apparently they couldn't deliver on the day I requested which was fine, I said they could come the next day. But then they called the addressee and made her come get it from the shop! I paid for delivery but she had to go pick it up! :( The flowers were beautiful though.

Date of experience: June 27, 2016
Sue M.
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Shopping experience was good
June 27, 2016

Shopping experience was good. The arrangement was not quite as expected. I had expected something a little larger and in a nice basket. Overall my experience was not too bad.

Date of experience: June 27, 2016
Kim B.
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The phone operator was very helpful!
June 27, 2016

The phone operator was very helpful!

Date of experience: June 27, 2016
Roshawnda D.
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I had to make a quick change to my card and went through the online customer help site. They got back to me very quick and my changes were made

Date of experience: June 27, 2016
Pamela F.
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Flowers arrived when they said they would and looked just like the picture

Date of experience: June 27, 2016