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From You Flowers

3.4

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Teri B.
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Quick and easy!
June 5, 2020

Quick and easy! As long as it arrives today, I'll be happy.

Update: it didn't arrive until after 1p the next day. The flowers are lovely.

Date of experience: June 4, 2020
Rebecca Y.
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I submitted an end of workday order and it was delivered promptly. The recipient of the flowers was thrilled. Thank you!

Date of experience: June 4, 2020
Louise M.
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This shop goes above and beyond to make the customer happy. I placed an flower order for my daughter's birthday. I gave a bad address and of course I thought it was a lost cause. The owner called me and asked about the order. I told her about my mess up and she fixed it within a few minutes. End result? The flowers were beautiful and my daughter was very happy.
I highly recommend this flower shop.

Louise

Date of experience: June 4, 2020
Ron G.
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Great service, easy to use
June 5, 2020

Great service, easy to use

Date of experience: June 4, 2020
Teresa P.
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Easy
June 5, 2020

Easy

Date of experience: June 4, 2020
Lorrie N.
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Easy website to navigate
June 5, 2020

Easy website to navigate. The flowers I ordered were delivered quickly as promised. I sent them to someone from a different area than myself and they sent me a picture. They looked exactly like the picture I ordered from and were fresh and beautiful. I will definitely use From You Flowers again.

Date of experience: June 4, 2020
Ed M.
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Customer service rep could have been friendlier as I placed a telephone order on Tuesday June 2,2020

Date of experience: June 4, 2020
Arlyn A.
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I understand that the appearance of the product ordered will not be a perfect match to the picture shown online. The product delivered was OK but maybe add a couple more green leaves to make it look fuller. Thanks anyway.

Date of experience: June 4, 2020
DORIS E.
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SENT THEM TO MY SISTER IN ANOTHER STATE
June 5, 2020

SENT THEM TO MY SISTER IN ANOTHER STATE. I DIDN'T SEE THE FLOWERS BUT SHE SAID THEY WERE BEAUTIFUL & SHE WAS ENJOYING THEM. THANK YOU.

Date of experience: June 4, 2020
Michael Z.
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When i was told there was a minimum charge to the delivery area, I went to get a new arrangement. There wasn't a way to go back to all of the work that i had done. Ugh! Had to start over.

Date of experience: June 4, 2020
ashley a.
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I thought it was going to be so simple because the website was very easy to use and it gave you a time to order by to have the person get same day delivery. It was extremely important to me that she received these flowers the same day I ordered them, mind you I used this website because they had this option. After a couple of hours of looking at the tracking it changed to the next day for delivery, I called right away. No reason was given and I had to ask for my same day delivery charge back. I also had to change my card wording because it didn't make sense now. I received an email saying sorry its not being delivered today but we will deliver it as soon as possible. I thought everything was resolved. In my mind these flowers would be delivered first thing because that is what the email said, no it wasn't. 1:25 pm in the afternoon is when they were delivered and WITHOUT the balloons I purchased too, and no succulent. This was an almost $70 flower arrangement I want it to look like the picture, it did not. SOOOO disappointing.

Date of experience: June 4, 2020
Kevin B.
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Smaller than I thought I had ordered
June 5, 2020

Smaller than I thought I had ordered.

Date of experience: June 4, 2020
Denise A.
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Shopping was easy as well as check out
June 5, 2020

Shopping was easy as well as check out. I'v Ordered from you before and did a great job! My sister in law said they are just beautiful and hadn't seen anything else like it. So thanks again for a great job.

Date of experience: June 4, 2020
JFellows C.
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I liked everything except your delivery charge. It seems a little high. I hope the flowers are worth it. I did not actually see the flowers that were delivered but the person I sent them to absolutely loved them.

Date of experience: June 4, 2020
deborah R.
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Great!
June 4, 2020

Great! The flowers are beautiful. My friend loved them. They arrived perfectly. I will use this company for many orders. I send a lot of flowers for my women's ministry group.

Date of experience: June 4, 2020
sofie S.
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The delivery is too expensive!
June 4, 2020

The delivery is too expensive!

Date of experience: June 4, 2020
Jayme K.
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Great price and free shipping was so generous!

Date of experience: June 4, 2020
Tamara F.
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I found your website a bit confusing and difficult to change my order to a less expensive option at the end.

Date of experience: June 4, 2020
Mercedes D.
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This is my first time using this store
June 4, 2020

This is my first time using this store.

Date of experience: June 4, 2020
Virpi W.
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The payment part confuses me
June 4, 2020

The payment part confuses me. First the site shows a different price and AFTER payment the price is something else.

Date of experience: June 4, 2020