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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Theresa B.
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I think bouquets should be pre arranged
July 1, 2016

I think bouquets should be pre arranged.

Date of experience: June 30, 2016
Karen W.
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Appreciated that you spoke to us to answer our questions.
Also appreciate your help trying to personalise the basket with an Australian animal.

Date of experience: June 30, 2016
patricia M.
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First time i used your services, pleased with company.

Date of experience: June 30, 2016
Diane H.
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I received a photo from the recipient
June 30, 2016

I received a photo from the recipient. The arrangement was exactly as I had ordered.

Date of experience: June 30, 2016
Teri S.
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The arrangement was fresh, lovely, large and beautiful. Great value. So happy!

Date of experience: June 30, 2016
john t.
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Fast service, great price
June 30, 2016

Fast service, great price

Date of experience: June 30, 2016
John O.
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Good Service!
June 30, 2016

Good Service!

Date of experience: June 30, 2016
Orchids K.
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The flowers received were not orchids as specified but still pretty. The large chocolates added for $20 were Andes mints and Caramels and not the Godiva chocolates that were suggested and confirmed with the customer representative. Customer service was attentive and responded quickly and appropriately when notified.

Date of experience: June 30, 2016
Linda T.
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Hopefully it is delivered tomorrow
June 30, 2016

Hopefully it is delivered tomorrow. But it was very easy to navigate the site and order.

Date of experience: June 30, 2016
Kelly C.
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Very professional experience
June 30, 2016

Very professional experience. Will definitely use this company again.

Date of experience: June 30, 2016
Jeri R.
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I will use this site again
June 30, 2016

I will use this site again.

Date of experience: June 30, 2016
Anthony G.
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Absolutely splendiferous service!
June 30, 2016

Absolutely splendiferous service!

Date of experience: June 30, 2016
Nic T.
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Overall this was a great experience
June 30, 2016

Overall this was a great experience. The flowers and balloon were delivered a little early, on Saturday, instead of Sunday. Not a big deal though.

Date of experience: June 30, 2016
Treva D.
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Very convenient, product received in a timely manner.

Date of experience: June 30, 2016
Angelo L.
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The random charge of "Service handling" for $14.99 will have me question if I will return. The flowers were delivered at 4:00 but when I called at 2:00 they said it was already delivered. Had me wreck the surprise because I had to ask the person I sent them to if someone else might of accepted the delivery. Not happy.

Date of experience: June 30, 2016
M W.
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Shopping experience with this merchant is ex cellent; it is easy, very customer friendly, and I contacted the 800 number to answer a question - she was not only pleasant, but offered to fill the order via telephone. This is my second occasion placing an order and I will definitely return to order in the future.

Date of experience: June 30, 2016
Jon Z.
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Flowers were incredibly hot and smashed together when they arrived. Arrangement did not look anywhere near what it was pictured on the Internet due to neglect when it came to care and handling of the flowers being shipped.

Date of experience: June 30, 2016
Rebecca I.
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Product looked as ordered
June 30, 2016

Product looked as ordered. Recipient pleased.

Date of experience: June 30, 2016
Norma X.
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All the flowers look so beautiful
June 30, 2016

All the flowers look so beautiful. It was a great experience. My mom loved the flowers she received on her Birthday. Love the same day delivery.

Date of experience: June 30, 2016
Peggy M.
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I may have missed it but I don't recall seeing the service/handling charges ahead of placing the order. If it wasn't listed, it should be. If it was listed, sorry I missed it.

Date of experience: June 30, 2016