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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Charles J.
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I was happy with the service
July 5, 2016

I was happy with the service

Date of experience: July 5, 2016
Michelle S.
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Would like if you could filter by price in each department

Date of experience: July 5, 2016
CAK S.
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Very easy to use your website
July 5, 2016

Very easy to use your website. Very reasonable prices.

Date of experience: July 5, 2016
paula T.
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Delivery charge is way to high, But I was impressed with the note, it was hand written instead of being typed up.

Date of experience: July 5, 2016
April V.
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I live out of state and my friends in the hospital in order to send her flowers it's almost fifty bucks just to have a bouquet and 1 balloon it would be nice if you had a selection on a lower price for everything like one single flower 1 small box of chocolates one teddy bear and one balloon for around 20 or $30 would be perfect

I also paid to have it deliverd first thing in the morning and my friend didn't get it until 5 pm I am suppost to have a credit back on my card but got an email saying they gave me a credit of 12.00 on the site. I didn't want that I wanted my money back for the service I didn't recieve

Date of experience: July 5, 2016
Peg M.
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I ordered the flowers to be delivered on the same day at 9am. Paid extra for this service. The flowers were for a special day at my husbands office. The flowers did not arrive that day. I called the next morning and was told there was a computer glitch and the florist never received the order. They offered to refund the one day delivery fee and upgraded my flowers. The flowers arrived the next day and they were gorgeous.

Date of experience: July 5, 2016
Jeff k.
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So quick & easy
July 5, 2016

So quick & easy. Still have to see how nice the flowers are & last but so far, so good. Thanks

Date of experience: July 5, 2016
Christy F.
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I placed my order on a regular day we'll before noon, I was told the cut off for same day delivery was 3p.m. I was called later that day, and told my order would not be delivered the same day, but I would be refunded the same day fee of 2.99. A note of apology would be sent and an upgrade in the arrangement. I was fine with that. The next day I wake up to an email stating the florist in the area I was sending the flowers did not have the arrangement I had chosen but would send something as similar as possible, before I could respond I had an email stating the flowers had been delivered. The arrangement that was delivered was nothing close to what I had ordered. The colors were all wrong. It looked as if they had just thrown a little bit of whatever they could find into an orange vase. I was very disappointed in the flowers and the service I received and will not be a returning customer.

Date of experience: July 4, 2016
Georgia
1 review
2 helpful votes
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I am beyond pissed about my order! It was a day late and the basket sent was nothing like the picture. I was so embarrassed with the basket they sent. I spend $60 & they sent $5.00 or less in product. Worst experience I have ever had. I will never use your company again and I plan to tell everyone I know and post many reviews.

Date of experience: July 4, 2016
treasa N.
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Flowers arrived as scheduled, and were as described online. The recipient was very happy, and so am I!

Date of experience: July 4, 2016
Beth S.
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I loved the no hassle ordering
July 4, 2016

I loved the no hassle ordering. However, since I ordered a candy product containing chocolate, I didn't anticipate that it would be left on the doorstep...in July, Texas heat! Fortunately, the recipient arrived home before it melted. Otherwise, I was really happy with the experience.

Date of experience: July 4, 2016
John G.
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This was the first time I took a chance and took the florist's choice. However, I did not like the arrangement and next time I guess I will have to choose my own again. It was a bit too gaudy and was not what I really expected.
Thanks.

Date of experience: July 4, 2016
Karen L.
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I thought the plants were just as pretty as the pictures. Great value for the money. I will definitely buy from them again.

Date of experience: July 4, 2016
Anna S.
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Easy & quick
July 4, 2016

Easy & quick. The florist used did an amazing job & my mother loved arrangement.

Date of experience: July 4, 2016
K V.
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I was stunned by the $15 s&h added at the end as it was never mentioned until the very last screen!

Date of experience: July 3, 2016
Lynnette S.
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Very prompt!
July 4, 2016

Very prompt! Paid an extra 4.99 to have it delivered before noon and it was there!

Date of experience: July 3, 2016
karen B.
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I sent my mother flowers
July 4, 2016

I sent my mother flowers. She lives in Levittown, Pa.and this is not the first time and everytime, I find the arrangements to be interesting, unique and stunning. Every time. Thank you

Date of experience: July 3, 2016
Kathleen U.
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You should not deliver the chocolates in a Target bag.

Date of experience: July 3, 2016
Adriana O.
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Balloons were old and inflated the next day
July 4, 2016

Balloons were old and inflated the next day.

Date of experience: July 3, 2016
Mark E.
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Excellent floral & gift options, fast c/o, wonderful tele/chat support for special orders.

Date of experience: July 3, 2016