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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Sheila C.
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Fast delivery, nice flowers
July 12, 2016

Fast delivery, nice flowers

Date of experience: July 11, 2016
Lana U.
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Shipping is too expensive
July 12, 2016

Shipping is too expensive. Other than that it was easy to navigate.

Date of experience: July 11, 2016
Jesse K.
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Flowers were delivered as expected
July 12, 2016

Flowers were delivered as expected.

Date of experience: July 11, 2016
Jean P.
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Good
July 12, 2016

Good

Date of experience: July 11, 2016
Arzola H.
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Plain and simple instructions of purchasing my order. Thank you

Date of experience: July 11, 2016
Patrice S.
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Flowers were for a wake and funeral that I could not attend. I heard from the family today and they said the flowers were beautiful!
Thank you!

Date of experience: July 11, 2016
Maureen J.
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Excellent
July 12, 2016

Excellent - you made a difficult order (relative's funeral) much easier and convenient for me - I sincerely thank you.

Date of experience: July 11, 2016
Steve W.
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Nice web site.Great service
July 12, 2016

Nice web site.Great service

Date of experience: July 11, 2016
Wendy D.
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This order was delivered as promised, and the recipient liked them very much. I haven't seen them.
My second order was not delivered at all, and I was given a refund. I was promised a gift certificate as well, however, when I tried to use it, it said it was invalid. I was trying to order more flowers this morning. At the moment, I am thankful for the full refund, but disappointed in my attempt to use the gift certificate today.

Date of experience: July 11, 2016
Becky R.
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Very intuitive website
July 12, 2016

Very intuitive website. Easy to view and order

Date of experience: July 11, 2016
MaryJo F.
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She was very happy with her flowers
July 12, 2016

She was very happy with her flowers. However I was surprised the color scheme was totally different. I ordered yellow based flowering plants and the ones delivered were pink.

Date of experience: July 11, 2016
Robyn G.
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Well done!
July 12, 2016

Well done! Basket was beautiful. It made an 80 year old woman's day.

Date of experience: July 11, 2016
Cherie K.
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The first and only place I order flowers from but I ordered the blue and white arrangement but most of the flowers were white and the only other flowers were purple. There were no blue flowers like seen in the picture online. Also, please note this arrangement was being sent to an 11 year old boy which is why I wanted the blue and white flowers...

Date of experience: July 11, 2016
Lisa G.
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Beautiful selections at a very reasonable price. I'll be back.

Date of experience: July 11, 2016
DS W.
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I was rather shocked when I ordered an arrangement for $23.99 and my total was almost $20 more with added "processing and handling" charges. The stated price was very misleading. That's why I didn't give it 5 stars. But products & service were both good.

Date of experience: July 11, 2016
Ann S.
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You were the first ones to offer just the arrangement I wanted. Nice!

These were a gift for a friend. She loved them!

Date of experience: July 11, 2016
Sue Z.
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No mention of the $14.99 service charge until checkout!

Date of experience: July 11, 2016
Sher E.
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Quick and easy process, and the selection is great.

Date of experience: July 11, 2016
Kathy Y.
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Thank you!
July 11, 2016

Thank you! This was for my mother's 90th birthday and she raved about the arrangement. As i live 500 miles away and have not seen it, i will havevto go on her word, but she just loved the irchids and bamboo!

Date of experience: July 11, 2016
Dallas H.
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I ordered a standing spray and they were perfect for my Mom's funeral. They were delivered on time and I got a confirmation for the delivery. I will always use fromyouflowers in the future, they have proven themselves reliable.

Date of experience: July 11, 2016