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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Lori U.
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Only dislike is that the service/handling fee of $15! Hidden until the end

Date of experience: July 12, 2016
Cheryl R.
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Easy site to use, the flowers were sent to a funeral and they were very pleased. Because of the remote location, we were unable to get same day delivery, but I was called immediately & informed. They were delivered early the next day.

Date of experience: July 12, 2016
Gail G.
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Nice choice of flower arrangements at reasonable prices. Like the free delivery option!

Date of experience: July 12, 2016
Michelle Y.
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Love the same day service without charging an arm and a leg

Date of experience: July 12, 2016
Clay S.
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Some flowers were wilting 20 minutes after arriving. Paid too much.

Date of experience: July 12, 2016
David H.
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As always, it is too easy
July 12, 2016

As always, it is too easy. :)

Date of experience: July 12, 2016
The C.
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Flowers were delivered after 1:00, but were supposed to be delivered before noon. Otherwise, everything else was outstanding.

Date of experience: July 12, 2016
kim X.
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Flowers came (lilies) and they are not open
July 12, 2016

Flowers came (lilies) and they are not open - wondering if they even will.
Not really pleased with this.

Date of experience: July 12, 2016
Darlene D.
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HAVE ORDERED FROM THIS COMPANY NUMEROUS TIMES AND ALWAYS GET NICE FLOWERS. HIGHLY RECOMMEND! PURCHASED NEWARRANGEMENT FOR MY MOTHER RECEIVED 7/8/16. SHE LOVED THEM! HIGHLY RECOMMEND!

Date of experience: July 12, 2016
Theresa T.
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Wanted to search by price and couldn't
July 12, 2016

Wanted to search by price and couldn't. Sucked in by low price ads only to be forced into a 39.99 minimum which then shot to $55 by the time delivery was added in. You should be more upfront with your pricing.

Date of experience: July 12, 2016
Tina P.
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Well, I do appreciate the flower upgrade and the $20 giftcard and late delivery today. It still don't help the fact the birthday flowers were not delivered on the day I needed. When I called yesterday evening, I was told the flowers should already be there and if not, should be 10 mins... So my guest waited, nothing. She left... Today I called and was told the florist system was down and they didn't get any orders until today... so. I'm not really sure whats the deal. But, a confirmation by this site to the florist might be a suggestion for future orders. I would hate for someone else to experience what I did. Anyway, the flowers were delivered today and were pretty. Just late and I was disappointed.

Date of experience: July 12, 2016
Katie D.
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Great service thanks!
July 12, 2016

Great service thanks!

Date of experience: July 12, 2016
Pamela M.
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It was a convenient way to send flowers out of state.

Date of experience: July 12, 2016
Linda M.
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I purchased the florist choice
July 12, 2016

I purchased the florist choice. It was the largest offered. I got a call after ordering was informed same day was not available and they would refund the same day fee and also upgrade the arrangement.

I got a photo from the person I sent the flowers to. It was a mismatched assortment of flowers looked like the y just grabbed what they have very unhappy! I think I could have done better myself.

Date of experience: July 12, 2016
Shawn B.
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Very fast and efficient
July 12, 2016

Very fast and efficient. I was shocked how quickly she got them. Thank you so much!

Date of experience: July 12, 2016
Rebeccah C.
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Website very user friendly!
July 12, 2016

Website very user friendly! Will definitely shop again. Was able to get next day delivery for my sister who just had her baby

Date of experience: July 12, 2016
Derrick H.
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Thk you for the free shipping...
July 12, 2016

Thk you for the free shipping...that really helped!

Date of experience: July 12, 2016
JD W.
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Product was not full as the picture you advertised on the internet. I have pictures of the flowers that were received the one s that were ordered. Big difference in the arrangement.
JD

Date of experience: July 12, 2016
Julie B.
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The only thing I think could have been different is not having to pay for the vase. But happy overall!

Date of experience: July 12, 2016
Teri D.
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The boquet was lovely except some of the yellow flowers were a little wilted.
That was not acceptable.

Date of experience: July 12, 2016