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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Paula W.
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Thank you
July 13, 2016

Thank you - these were delivered to our aunt on her 92nd birthday (I am in Texas and she is in Louisiana). She is at work today and I was told from her coworkers that they were great.

Date of experience: July 13, 2016
TOMMYE B.
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IT WAS SIMPLE AND QUICK TO USE
July 13, 2016

IT WAS SIMPLE AND QUICK TO USE

Date of experience: July 13, 2016
Gerald M.
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Good
July 13, 2016

Good

Date of experience: July 13, 2016
Edward R.
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Your website is a bit misleading, you promise a discount only to find it already included in the listed price. A problem arose at delivery. Your flowers were delivered with several other boxes and were placed in storeage rather than being delivered to my wife. Agreed, not your fault, however I would suggest the outside of the container be clearly and prominately marked "LIVE FLOWERS" "Please deliver to recipient Imediately."

Date of experience: July 13, 2016
BJ A.
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...
July 13, 2016

Date of experience: July 13, 2016
Melanie S.
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I am sure this local flower company has visited the location several times which is great because I had the address incorrect by one digit and they still showed up on time. I did have to send an email to see if it could be changed and I was truly grateful when I seen that they arrived even though the address was bad. Thank you for everything. I will use you again. Fast, easy and convenient for a last minute occasion.

Date of experience: July 13, 2016
Kim w.
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They were very professional
July 13, 2016

They were very professional

Date of experience: July 13, 2016
Edwin C.
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Overall good
July 13, 2016

Overall good

Date of experience: July 13, 2016
Kevin W.
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Easy site to use, paid extra for 4 hour delivery. They were late. Not worth the extra money. Only reason I used this company was because of the 4 hour guarantee. They failed.

Date of experience: July 13, 2016
Nena G.
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It was very quick and easy to navigate
July 13, 2016

It was very quick and easy to navigate. The flowers that my mother received were not that great but they did get them to her the same day I ordered them.

Date of experience: July 13, 2016
Beth T.
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Thank you it was so quick and easy
July 13, 2016

Thank you it was so quick and easy

Date of experience: July 13, 2016
Amanda F.
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No comment
July 13, 2016

No comment

Date of experience: July 13, 2016
Jawann M.
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Good experience oveeall
July 13, 2016

Good experience oveeall

Date of experience: July 13, 2016
VT V.
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I upgraded my order with better arrangement and an upgraded vase. I'm not impressed. Arrived timely and the balloons and note were included. But the arrangement? It looked tired.

Date of experience: July 13, 2016
Chris C.
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Nice Set-up but never receive my 20% off through my email that I was promised.

Date of experience: July 13, 2016
Shea s.
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Wonderful website
July 13, 2016

Wonderful website

Date of experience: July 13, 2016
Nezar Y.
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On time
July 13, 2016

On time.

Date of experience: July 13, 2016
solita V.
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I appreciated the phone call from the delivery driver when they couldn't find the house I was having the flowers delivered to. The timing of the delivery was well within the time frame given on the order.

Date of experience: July 13, 2016
Mary E.
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Very disapointed with product, there was no Sympathy Card attached, just crummy white sheet of paper
Folding in half... no gift wrapping, nothing special. Appears VERY CHEAP! WILL NOT be ordering from you again!

Mary Ehrenberger

Date of experience: July 13, 2016
Chris O.
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Order was not delivered to me but was a gift for a friend's special birthday. I had picked your site because of same day delivery claim, however you were apparently unable to fill that request. I received a kind email stating the problem and that it would be delivered the next day with additional items added to the order to compensate. It also stated that they would call the recipient and let them know of the issue and that it was their mistake.
I received a call from the recipient thanking me, knowing nothing about the mistake, and questioning why we would send such a humongous order of fruit - they will have to be giving it away because there were at least ten bananas, way too many melons, etc. It was not said in a spirit of criticism but it was clear that the order was way over the top. Since we had ordered the large size already, it appears that they just threw on a bunch more of fruit, which is perishable.

Date of experience: July 13, 2016