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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Cynthia W.
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Although some plants in the arrangement were substituted, the recipient was pleased. I appreciated the timely delivery and the delivery confirmation. Thank you. The future discounts were a surprise bonus.

Date of experience: July 15, 2016
Anne N.
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The Address for delivers is not user friendly
July 15, 2016

The Address for delivers is not user friendly - choice does not include Hospital, so address details are too limited. Abbreviated West Wing to W. Wing, and crammed the rest of it in there. Nice selection though. The advertisement said Flowers from 19.99 - did not see those anywhere on the front page of the online site. Also I picked a bouquet for 34.99 and the final price was $58 and change. Did NOT like all the add on fees. The flowers were beautiful, and much appreciated by the recipient. Thank you for the prompt delivery!

Date of experience: July 15, 2016
Becky B.
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Quick
July 15, 2016

Quick - easy - and liked that I could add to the order

Date of experience: July 15, 2016
Linda M.
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Recipient was thrilled with her flowers!
July 15, 2016

Recipient was thrilled with her flowers! Thank you!

Date of experience: July 15, 2016
Gael H.
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I have not had one bad experience with ordering or customer service. Always a seamless process!

Date of experience: July 15, 2016
Gabriela E.
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No option for time of delivery
July 15, 2016

No option for time of delivery.

Date of experience: July 15, 2016
Randal T.
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A little high and took a little too long for the second delivery

Date of experience: July 15, 2016
Kelly K.
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Great flowers
July 15, 2016

Great flowers. My mom loved them

Date of experience: July 15, 2016
Joshua G.
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Thanks, everything was fine
July 15, 2016

Thanks, everything was fine

Date of experience: July 15, 2016
Timothy F.
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Easy and a great selection of flowers
July 15, 2016

Easy and a great selection of flowers.

Date of experience: July 15, 2016
Alyce C.
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Website easier to guide plus free shipping
July 15, 2016

Website easier to guide plus free shipping.

Date of experience: July 15, 2016
Elsa G.
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Thanks for a free delivery :)
July 15, 2016

Thanks for a free delivery :)

Date of experience: July 15, 2016
JACKIE L.
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It was pleasant!
July 15, 2016

It was pleasant! Thank you!

Date of experience: July 15, 2016
peter h.
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Price was a lot 4 wht I got
July 15, 2016

Price was a lot 4 wht I got. Paid 5$ extra 4 delivery b4 10am and got the flowers at 11am.

Date of experience: July 15, 2016
LG E.
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The flowers delivered were pretty but were not what was pictured on the website. Not the same kind of flowers. I picked that particular one because it had sunflowers but there were none in the delivery.

Date of experience: July 15, 2016
Michael I.
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The site was easy to use, the prices seem reasonable, and my wife did get the order. On the negative side I paid for guaranteed 4 hour shipping and placed my order at 930am. She didn't get the flowers until around 1500 which is 6 hours. I'm happy that she got them at all and they were in good condition but if you're going to give me a 4 hour option make sure they actually reach in that time.

Date of experience: July 15, 2016
Cris L.
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Was very easy plus same day shipping
July 15, 2016

Was very easy plus same day shipping. Gave as gift she said it was beautiful.

Date of experience: July 15, 2016
Ana L.
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Easy to place the order n was delivery on time I paid service fee for $4.99 to delivery before noon I placed my order around 8:30 AM n it was delivered before 11:30 AM same day that I placed the order. I love this kind of service. The only thing that I was concerned us the service/handling that is too much $14.99 but the I received a credit for $12 but is just available to use for next 2 weeks n I'm going to loose because I don't have any occasion soon to send other arrangement. But I was satisfied with this kind of service n I'll be order in future with this company excellent service

Date of experience: July 15, 2016
Clare W.
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Pleased that I was refunded the cost of guaranteed morning delivery. The flowers themselves were very much enjoyed.

Date of experience: July 15, 2016
Mel C.
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I have a $15.00 credit but I can't find your email. I just hope this order is compleat this time. Thanks, MD

Date of experience: July 15, 2016