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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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laura W.
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Shopping and checking out was easy, just hope the flowers are just as nice.

Date of experience: July 15, 2016
Florence H.
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Great except don't have delivery time options for business. Need by 5 pm.

Delivery time was great. Got the choice of florist but I think I will pick my flowers next time.

Date of experience: July 15, 2016
Barbara B.
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Flowers were lovely
July 15, 2016

Flowers were lovely. My sister sent my a photo. The flower petals were a LITTLE BIT "whompy" on many of them, but everything looked pretty fresh & the number of flowers looked really good in the vase.

Thanx!
Barbara

Date of experience: July 15, 2016
Sharon E.
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Wanted to go back and change arrangement chosen but, could not see this as an option other than starting all over?

Date of experience: July 15, 2016
KP G.
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Order was placed on 7/13/2016 for 7/15/2016 funeral. Flowers were not delivered to funeral. I emailed fromyouflowers from 9:00am to 10:47am on 7/15/2016 regarding orders. Fromyouflowers did not reply to tracking and email queries. At 3:30pm on 7/15/2016 fromyouflowers called from a restricted number to inform me that the flowers weren't sent. The money saved on discounts was not worth the refund because the flowers weren't sent. Do not shop with Fromyouflowers.

Date of experience: July 15, 2016
Heather T.
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Shopping was easy
July 15, 2016

Shopping was easy. Items were beautiful. My Mother-In-Law was very happy with her flowers.

Date of experience: July 15, 2016
Shelley W.
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The flower choices are beautiful on this site
July 15, 2016

The flower choices are beautiful on this site. Since I am the sender, I hope they look as beautiful in person.

Date of experience: July 15, 2016
Lillian D.
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Easy to follow steps for ordering
July 15, 2016

Easy to follow steps for ordering

Date of experience: July 15, 2016
Dawit Z.
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So simple and quick
July 15, 2016

So simple and quick. The delivery came-in on the same day at the right time. I would definitely use it again and recommend it to friends.

Date of experience: July 15, 2016
Lydia Q.
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The recipient was really happy with the flowers, really beautiful arrangement. Thanks!

Date of experience: July 15, 2016
Nancy R.
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Delivery was prompt and the flowers are beautiful!

Date of experience: July 15, 2016
deborah d.
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Delivery is far too expensive
July 15, 2016

Delivery is far too expensive

Date of experience: July 15, 2016
Arturo J.
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...
July 15, 2016

Date of experience: July 15, 2016
DENISE R.
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Very bad experience, see previous emails and phone conversations for Order # *******

Date of experience: July 15, 2016
daniel Z.
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Simple, and easy
July 15, 2016

Simple, and easy. So once the recipient recieved her package it was realized that the deliverer had the wrong address and went to three different places to deliver the package. I really appreciate that and i hope you are able to give that employee a commendation for her efforts even though i didnt get her name. And because of that i will be using this site in the future. And ill be more sure about the address that im using haha. Thank you all.

Date of experience: July 15, 2016
susan U.
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Loved the ease of shopping and the reasonable price!

Date of experience: July 15, 2016
Nicauris H.
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Great job!
July 15, 2016

Great job!

Date of experience: July 15, 2016
Cynthia W.
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Although some plants in the arrangement were substituted, the recipient was pleased. I appreciated the timely delivery and the delivery confirmation. Thank you. The future discounts were a surprise bonus.

Date of experience: July 15, 2016
Anne N.
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The Address for delivers is not user friendly
July 15, 2016

The Address for delivers is not user friendly - choice does not include Hospital, so address details are too limited. Abbreviated West Wing to W. Wing, and crammed the rest of it in there. Nice selection though. The advertisement said Flowers from 19.99 - did not see those anywhere on the front page of the online site. Also I picked a bouquet for 34.99 and the final price was $58 and change. Did NOT like all the add on fees. The flowers were beautiful, and much appreciated by the recipient. Thank you for the prompt delivery!

Date of experience: July 15, 2016
Becky B.
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Quick
July 15, 2016

Quick - easy - and liked that I could add to the order

Date of experience: July 15, 2016