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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Johney R.
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Had to put in website 4 times to place order and nobody ever answered the phone. Only stuck with it because other employees agreed on this

Date of experience: July 19, 2016
Jim w.
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On time!
July 19, 2016

On time! Same day service less than4 hrs

Date of experience: July 19, 2016
Jeff P.
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...
July 19, 2016

Date of experience: July 19, 2016
Dylon D.
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Purchased for a birthday and it was well received. Will recommend to friends

Date of experience: July 19, 2016
Jason R.
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You guys have made the costumization of your website nice and simple for the customer stand point, and have a great variety of flower arrangements. Will be doing business more often

Date of experience: July 19, 2016
Connie M.
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The card was not addressed to the person I specifically sent it to.

They were marked to come to me.

Date of experience: July 19, 2016
Courtney E.
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I picked a florist designed flower..
July 19, 2016

I picked a florist designed flower. I wish I could have an option to which flowers I preferred in the bouquet. Like a sunflower

Date of experience: July 19, 2016
William P.
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It was great and always was!
July 19, 2016

It was great and always was!

Date of experience: July 19, 2016
Kevin R.
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Good very happy with speed I which delivery occurred.

Date of experience: July 19, 2016
Jeremy W.
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Beautiful display!
July 19, 2016

Beautiful display!

Date of experience: July 19, 2016
Joe S.
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As expected
July 19, 2016

As expected.

Date of experience: July 19, 2016
Audrey C.
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Best on-line floral service I've ever used!
July 19, 2016

Best on-line floral service I've ever used! Love you!

Date of experience: July 19, 2016
terry t.
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I can only comment as information was related to me. Flowers were delivered to an institution 5 hrs. From where our company is located.

Date of experience: July 19, 2016
Patricia R.
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Service/handling charge excessive
July 19, 2016

Service/handling charge excessive. Size was too small and arrangement not professenal.it was overwhelmed by other pieces. Will not order again.

Date of experience: July 19, 2016
Stephanie B.
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Simple and easy process
July 19, 2016

Simple and easy process. Like the free shipping!

Date of experience: July 19, 2016
Shatema W.
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Fast service and the flowers we're nice!
July 19, 2016

Fast service and the flowers we're nice!

Date of experience: July 19, 2016
New York
1 review
0 helpful votes
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I ordered I bouquet 4 days in advance to be delivered on time for my friends birthday which also happened tone Valentine's Day ( reason why I ordered 4 days prior) I paid premium service and all. I honestly don't know how they are still in business and how someone like CBS CAN ENDORSED this CROOKS! The day the flowers were supposed to be delivered the shop sent me an email saying "the flowers have been delivered" I was waiting for a call from my friend after a day of no "thank you call" from my friend I called her and asked if she like the flowers. I was shocked when she ask "what flowers"? I felt so embarrassed by it so I explained to her everything. I immediately called costumer service( they were horrible) they lied about the whole thing. They said the flowers were delivered and left with the receptionist downstairs. My friends office is a one floor building, there's no receptions and the flowers were NEVER DELIVERED! STAY AWAY FROM THEM. After a 2 hrs an the phone and back and forth for 2 days with them the offers to re delivered the flowers and offered 20% off to which I of course didn't accept. I filed a claim with my credit card a received my refund! I accept that things happen but there's no reason to lie about it! Bunch of crooks. Liers and dishonest company. Do yourself a favor and don't use them. Remember if is to good to be true it probably is. Paid extra money and go to a legit flower shop if you want your flowers to be delivered at all! Disgusted by this company and the fact that they are still in business legally scamming people! My review is -10

Date of experience: July 19, 2016
Jim P.
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I paid for the delivery to be there by 12 but it didn't show up till after 2. Other then that everything else was good. Thank you

Date of experience: July 19, 2016
Sara W.
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The spray was very full (lots of flowers) and fresh. I could not attend the funeral but the family sent me a picture of it and said it was outstanding.

Date of experience: July 18, 2016
Stacey J.
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I thought the price of the balloons a bit costly.

Date of experience: July 18, 2016