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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Stefanie B.
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I purchased a live plant basket
July 20, 2016

I purchased a live plant basket-- "Florest Choice" but cut flowers were delivered. The arrangement was beautiful as the recipient sent me a pic but was not what I thought I was ordering.

Date of experience: July 20, 2016
oliver u.
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Figured this would be going thru a local store partnership. Order comes from georgia on the hottest days of the years this order is sitting in a truck for more then a day. Chocolate was garbage when it arrived and flowers just made it. Not happy and will most likely not order again

Date of experience: July 20, 2016
MICHAEL L.
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No commet
July 20, 2016

No commet

Date of experience: July 20, 2016
dave H.
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fromyouflowers.com is good to deal with but the same day delivery the flowers don't last and not close to the picture you ordered

Date of experience: July 20, 2016
Ramona W.
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Easy to use site
July 20, 2016

Easy to use site. Great customer service.

Date of experience: July 20, 2016
keren a.
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Easy
July 20, 2016

Easy

Date of experience: July 20, 2016
Tom S.
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The service and additional charges are much higher than I had anticipated

Date of experience: July 20, 2016
Jewel P.
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I kept trying to only press one star as my satisfaction rating, but it keeps showing my comment as a four-star comment.
If I could, I would give them zero stars.
I never give bad reviews, so let me explain my reasons:
I don't appreciate the fact that the price was advertised at $19.99 the entire time and then because of "service and handling" charges jumped up to more than twice as much at the checkout. Not impressed.
My mother-in-law (who received the flowers for her birthday) sent me a picture of these flowers after she received them-the roses in the arrangement were completely dead and wilted looking.
I want you to know that I rarely if ever give a negative review on a service provided, but I would like to get my money back on this order. To pay over $40 for an arrangement that was advertised at $19.99, and then to have the arrangement show up looking dead, is completely unacceptable. I will not ever use this website again.

Date of experience: July 19, 2016
Chris N.
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I ordered a bouquet for my mother-in-law after her aunt passed away. She sent me a picture of the flowers and they were beautiful. The flowers were delivered on time, well-priced and, most importantly, gave my mother-in-law some joy during a hard time.

Date of experience: July 19, 2016
Susan P.
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This is the first time I used this service
July 20, 2016

This is the first time I used this service. It was very easy & user friendly. The price is okay but I haven't actually seen the flowers and do not know how long they will last. I usually call my florist that I've had for 40 years but I was rushed & it was late in the evening so I tried it. It was delivered as stated and that made me very happy. Thank you very much.

Date of experience: July 19, 2016
Mary M.
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This was my first time ordering from here
July 20, 2016

This was my first time ordering from here. I found the site easy to use and I liked a lot of the products they had to offer. I would definitely use this site again. The gift was for a friend and he was pleased with the gift.

Date of experience: July 19, 2016
catherine Q.
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This is my go-to site for flowers and now chocolate too!

Date of experience: July 19, 2016
John B.
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Shopping was easy...
July 20, 2016

Shopping was easy... Delivery was great - just pretty costly.

Date of experience: July 19, 2016
Kendra P.
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Easy to navigate and beautiful choices
July 20, 2016

Easy to navigate and beautiful choices.
Arrangements were beautiful in person. Delivery was timely, prices were great.
I am very satisfied and will be purchasing flowers from here again.
Thank you!

Date of experience: July 19, 2016
Debra P.
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Quick & easy...
July 20, 2016

Quick & easy...Loved the Amazon pay option!
Disappointed in the delivery, it was scheduled for before 10:30 AM and was received after 7:00 PM

Date of experience: July 19, 2016
Mary C.
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I paid extra to have same day delivery and the flowers were not delivered till the next day. Very disappointed!

Date of experience: July 19, 2016
ann V.
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...
July 20, 2016

Date of experience: July 19, 2016
Rose B.
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This is the first time I have used this site
July 20, 2016

This is the first time I have used this site. Hopefully, the flowers will be good. My daughter sent flowers to someone and they were half dead. I'm sure these will be fine. Thank you.

The person I sent the flowers to said they were beautiful. I will order from here again when I have the need. Thank you.

Date of experience: July 19, 2016
Mark R.
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Great service, great job
July 20, 2016

Great service, great job

Date of experience: July 19, 2016
Gina B.
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Some of the Roses were whittled
July 19, 2016

Some of the Roses were whittled. These where for my husband who is currently im texas. He said that they didnt seem that fresh some petals where whittled it could be the shipping or the heat in texas? The price is good when it's on sale. The shipping can be a little bit lowered.
The shipping was on the dot and on time. I was a little bit disappointed on the flowers. I don't know if it was from the Texas heat. I will send pictures.

Date of experience: July 19, 2016