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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I saw a picture of the flowers and I was expecting a little more color and more flowers
Thank you for a very professional service.
Amazing!, I was a little bit discourage because I did not have all the money, then I received an email with a discount that allows me to make the purchase. Thank you!
The additional 15 that gets you at check out was unexpected however the flowers were great she loved them.
Excellent service with same day delivery options too
Relay the handling charge up front so customer is not surprised at checkout.
It was fine - no problems
No
Easy and affordable beautiful flowers!
I was unpleasantly surprised by the shipping and handling fee. That should have been more transparent early on.
Lovely flower pictures, and I hope "same day" service is successful. But...lots of surprise add-ons to the cost as printed under the flower pictures.
I paid for same day delivery and it did not get delivered at all. I recd a call shortly after I placed the order that the florist did not have what I ordered and we worked out a substitution. It turns out that apparently the florist did not have the substitution so it just wasn't delivered at all. I called the next day when I found out it was not delivered and the customer service person just kept saying she was sorry but it was not sincere at all and just robotic. I was trying to work things out but really by the time I found out what the options were to send to my mother I just wanted to cancel but I could not cancel I will be given my money back for the same day delivery and a 40% discount, which I appreciate. I did not want the discount I wanted my mother to have a nice plant and there was another option in there town that if I had been allowed to cancel I could have gotten her a nice plant. Didn't want the discount I wanted my mother to have a good plant. I am not sure where the issue was, whether it was you or the florist but I am not happy at all with this order. What she got was so puny and was the one plant I did not want her to get. So unhappy. I will just call the place direct and send her another plant. This was a total waste of my time and money. I normally do not do bad reviews. I don't like to at all but this was really such a disappointing experience I felt it was best to share. The first person that called me about the substitution was excellent and provided really great customer service. I really wish I could remember her name, I would love to share how great she did. The other contacts were not good but she was exceptional.
Easy to order and reasonable prices. Delivered on time.
The flowers delivered were fresh and beautiful. The quality met my expectations! The recipient loved them!
Items were beautiful but not as pictured
It was a very hot day and the flowers were left on the front steps in the heat this was s little surprising. I hope they survive for longer than a day or two only time will tell. I didn't think to leave instructions not to leave them unless someone was there to accept them
Had to re-do my entire order because the discount got removed somehow (I did not click to remove discount)
Very easy & convenient method of delivery!
I have no complaints
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members