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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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kerry f.
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It was super easy, super affordable, and it made my friends day! Thank you!

Date of experience: June 6, 2020
Sophie F.
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The picture of the European bouquet had sunflowers and my moms had none. The basket also looked different in the pictures.

Date of experience: June 6, 2020
Don M.
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...
June 6, 2020

Date of experience: June 6, 2020
Nicole K.
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The flowers are awesome
June 6, 2020

The flowers are awesome. My mom loved them and how some of them had not opend all the way.

Date of experience: June 6, 2020
Alan T.
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You guys pulled through for me in a pinch for Mother's Day when all the 'big guys' were overloaded and unresponsive and impersonal. Mom was thrilled with the bespoke bouquet you delivered. I'll not shop anywhere else than you for my family local to the Syracuse area!

Date of experience: June 6, 2020
REBECCA M.
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The birthday girl will see it tomorrow!
June 6, 2020

The birthday girl will see it tomorrow! I hope she likes it!

Date of experience: June 6, 2020
michele Y.
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Always a pleasure doing business here!
June 6, 2020

Always a pleasure doing business here!

Date of experience: June 6, 2020
jo f.
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Website was not honoring the sales price/discount as advertised. Took me multiple tries to to have your site acknowledge the correct pricing at checkout. Very annoying and cannot see doing business with you again.

Date of experience: June 6, 2020
Heather O.
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Flowers were as expected and on time
June 6, 2020

Flowers were as expected and on time.

Date of experience: June 6, 2020
Lucille C.
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Initially I was slightly confused in ordering but if flowers & delivery meet proper quality, I would order from you again. Since I wasn't the one who received the flowers, I can only assume that what was delivered was proper. The recipient was pleased with the floral arrangement.

Date of experience: June 6, 2020
Kathleen I.
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Everything was great except the arrangement itself, I ordered succulents there were two in the planter and the rest was filled with ornaments. Overall it was pretty

Date of experience: June 6, 2020
Aaron M.
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Ordering and service issues were taken care of. Placed an order for the same day delivery. That never happened. 1 of the orders was able to be deliver the next day. The 2nd order I was told would arrive 3 days later. Completely not acceptable. When the 1st order arrived it looked nothing like the picture and half of the flowers were picked by a blind goat. Not only that but half of the flowers were almost dead. I will never buy from this company again.

Date of experience: June 6, 2020
Karen R.
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The recipient was surprised and overjoyed with the flowers.

Date of experience: June 6, 2020
Rick L.
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Delivery received on time in good condition
June 6, 2020

Delivery received on time in good condition.

Date of experience: June 6, 2020
Wanda R.
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Keep the good work!
June 6, 2020

Keep the good work!

Date of experience: June 6, 2020
Erin G.
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I felt the handling fee was too high and was disappointed in the size of the bouquet. It didn't look like an upgrade to me it looked like a starting point for the price.

Date of experience: June 6, 2020
Daniel M.
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I like that I could have the option of same day delivery! Hopefully it arrives in a timely manner.
It would be nice to be able to track the order in real time. I call your customer sevice Dept & they weren't much help. Other then that I was pretty satisfied.

Date of experience: June 6, 2020
Brandon X.
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Delivery was fast
June 6, 2020

Delivery was fast. My girlfriend really enjoyed the flowers.

Date of experience: June 6, 2020
Sharon D.
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Thrilled!
June 6, 2020

Thrilled! The dish garden arrived 2 hrs after my order! My daughter was delighted! She was feeling terrible and I wanted to do something Quick and she's in NJ! Thank you!

Date of experience: June 6, 2020
Julie Z.
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My family was happy with the planter I sent, as I was, they sent me a picture, nicer than the photo on line, glad they put fresh flowers in it.

Date of experience: June 6, 2020