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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Stephen Y.
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Quick and easy
July 26, 2016

Quick and easy. Great flowers. I am concerned about the final price. The price shown on your page was $ 37.49 not $ 39.99 plus $ 14.99 handling charge plus a $ 4.99 expedited delivery charge, bringing your total to $ 59.97 and I think the total was supposed to be $ 57.49. If I'm wrong please tell me in another e-mail. Also, you were supposed to send me an e-mail confirming my FREE DELIVERY FOR LIFE DISCOUNT, and as of yet I have not received it. Please help with my concerns. Thank you.

Date of experience: July 26, 2016
Catherine C.
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Was not put together very well and there were no vines in the bottom of the vase, one of the main asthetic points of the arrangement.

Date of experience: July 26, 2016
Pauline K.
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I have ordered through this service before
July 26, 2016

I have ordered through this service before. So pleased with ease of ordering, the pricing, and - most especially- the quality of the flowers has always been excellent!

Date of experience: July 26, 2016
Cheryl F.
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Disappointed in what was delivered for flowers.

Date of experience: July 26, 2016
Kelly M.
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Had a hard time navigating the site on my phone. Flowers were delivered a day late even though I paid the fee for same day delivery.

Date of experience: July 26, 2016
Jan S.
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This is my third order with 'fromyouflowers' and I am satisfied and happy with my experiences,
From beautifully fresh arrangements, to prompt deliveries, and caring customer representatives!
I will continue to use you in the future and recommend to friends and family.

Date of experience: July 26, 2016
Sean O.
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Was nothing like picture online no color at all. All green plants in a big glass bowl

Date of experience: July 26, 2016
patricia m.
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Everything I send is as pictured or better and service is very fast,
The price very negotiable, and reasonable and all the same day.
A lovely website easy to use, very good service,
my thanks to everyone.

Date of experience: July 26, 2016
PJ Y.
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Very Easy and met all of my needs
July 26, 2016

Very Easy and met all of my needs

Date of experience: July 26, 2016
Ellen S.
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Very nice arrangement and delivered on time!
July 26, 2016

Very nice arrangement and delivered on time!

Date of experience: July 26, 2016
Elle Z.
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The recipient was very happy with this gift, but the image online looked nothing like what was received. Still beautiful, but for the price I paid, I expected more consistency. I paid for same day delivery and even extra to ensure it would be there within five hours... the woman on the phone made it seem like they might not be able to deliver it until the following day. This makes me feel uncomfortable with the service of fromyourflowers.com. But the florist that delivered in the recipient's city did a wonderful job and delivered immediately after receiving the request for redeliver. I'm glad they received it that day since I paid extra for that service. If the customer service representative had offered to refund the extra fees for same-day delivery if it couldn't be delivered, I would be satisfied with fromyourflowers.com. I don't think I will order from this site again. I will instead order directly from the flower shop in the city I plan to have them delivered.

Date of experience: July 26, 2016
Perry C.
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I ordered flowers for my wife's birthday and really needed a nice flower arrangement. The arrangement looked just like the picture and was delivered in the time I needed. Extremely good experience and I'll definitely buy flowers again from fromyouflowers.com

Date of experience: July 26, 2016
Mary W.
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Very satisfied
July 26, 2016

Very satisfied. Flower arrangement was beautiful.

Date of experience: July 26, 2016
Jim Y.
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I bought the flowers because I was led to believe free delivery for life, but you put a "service/handling" fee which is new...I was disappointed to see that...I may think twice next time if you don't disclose this fee next time...

Date of experience: July 26, 2016
Anna L.
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Flowers were beautiful
July 26, 2016

Flowers were beautiful

Date of experience: July 26, 2016
sean l.
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R
July 26, 2016

R

Date of experience: July 26, 2016
sandy m.
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Very nice arangement
July 26, 2016

Very nice arangement

Date of experience: July 26, 2016
Josh R.
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Great delivery
July 26, 2016

Great delivery

Date of experience: July 26, 2016
Autumn L.
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She loved the arrangement thank you
July 26, 2016

She loved the arrangement thank you

Date of experience: July 26, 2016
Gary L.
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Have been pleased with all my prior orders
July 26, 2016

Have been pleased with all my prior orders. Last order was received but was totally different than what I had ordered. Disappointed...will give them a try again just in case it was a fluke.

Date of experience: July 26, 2016