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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My Mom loved them
The flowers that were delivered were great! My girlfriend loved them and she was extremely pleased with the way they looked. The delivery did occur about 30 minutes late, but the customer service representative was extremely friendly and helpful when I called in to check on my order. Overall the quality was fantastic and the customer service department was great; I will definitely use them again, hoping that the delivery time is met in the future.
Flowers were not like the picture. Mainly sunflowers only.
Reasonable priced. The site is user friendly.
Excellent service. Fast same day delivery. Will definitely order again.
No mention of the extra fee to deliver next day...it's quite a lot! Shippin was also $14.99, very steep
Paid for same day shipping so flowers would show up on her first day at her new job and they weren't received until today at 11:00 ish. This greatly skewed my opinion on the service seeing as it was my first transaction.
Fast and reliable. Very satisfied with the rapid delivery.
Thank you for your service, Every thing was perfect.
The flowers could have & should have been as nice as the picture!
The details and information are shown on every product. Great quality flowers.
Too expensive. I felt like I was getting a deal until you get to final check out and see handling fee.
Would be nice if I could edit the ship to address, like zip code.
PIAD FOR BIGGER BOUQUET AND RECIEVED REGULAR
The flowers looked great but unfortunately they arrived at 16:40 just before the recipient was about to leave work. Would of been nice if they arrived a bit earlier as they were meant to make her day better. They were also meant to be a surprise but because they were very late I was worried and had to tell her.
I needed to change the delivery location and date of an order and called the 1-800 number. They wouldn't give me the direct number of the local florist but said that they would take care of it. But that information never reached the local florist who proceeded to make the delivery on the wrong date. And the bouquet is MUCH smaller in person than it appears in the photo online. Wouldn't use again.
Thank You for your very good Customer Service!
Great
The issue got resolved and I am happy whit the out come
Thank you so much for your help
Regina Cramer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members