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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dale M.
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Nice & easy :)
August 6, 2016

Nice & easy :)

Date of experience: August 6, 2016
Rik C.
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Fine experience
August 6, 2016

Fine experience

Date of experience: August 6, 2016
Alice L.
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I specifically requested a delivery after 2pm when my mom was sure to be home and the florist delivered them before that to a neighbors house. Really upset because it takes away the surprise when you have to hear a message on an answering machine that your flowers is at a neighbors house.

Date of experience: August 6, 2016
DC D.
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Great site, excellent communication, easy navigation and most of all, recipients LOVE their flowers! Today's recipient sent me a photo of the flowers -- even lovelier than described on the website. FromYouFlowers is now my "go to" for flowers, gift baskets, etc.

Date of experience: August 6, 2016
Katie K.
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Beautiful Fresh Flowers, Great Prices
August 6, 2016

Beautiful Fresh Flowers, Great Prices

Date of experience: August 6, 2016
Ted H.
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My wife loved them
August 6, 2016

My wife loved them. And the Teddy Bear was perfect. Thank you from a grateful husband.

Date of experience: August 6, 2016
Sean T.
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Easy!
August 6, 2016

Easy! Great!

Date of experience: August 6, 2016
Jami M.
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You made shopping for a sad event much easier
August 6, 2016

You made shopping for a sad event much easier.

Date of experience: August 6, 2016
Tyler R.
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It was a great and fast type of service
August 6, 2016

It was a great and fast type of service.

Date of experience: August 6, 2016
J R.
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Flowers were late when I payed for them to arrive before noon.

Date of experience: August 6, 2016
GERALDINE B.
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VERY EASY TO PROCESS AND GRATEFUL FOR THE DISCOUNT

Date of experience: August 6, 2016
Maria F.
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Tulips were wilted, took long time to stand up
August 6, 2016

Tulips were wilted, took long time to stand up

Date of experience: August 6, 2016
marian g.
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The flowers were delivered on time and amazingly fresh. My daughter was extremely pleased with them. Thank you Fromyouflowers! You are awesome!

Date of experience: August 6, 2016
Luis C.
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I didn't receive my complete order, I was missing balloons, they sent purple and red flowers when it was suppose to be all red roses, I paid for expedited delivery before noon and my wife had to come back after they closed to get the delivery, horrible horrible service, I told everyone at my job not to shop with you guys and I will fill out my yelp review when I am on my lunch break, I contacted customer Service and was told I would get a portion refunded to me but I didn't and when I contacted them again they stated that they already did it and there's nothing they can do about it. VERY UNPROFESSIONAL! I will dispute the payment with my bank and I WILL NEVER use this place again, I'll go to 1-800 Flowers which should've been my first choice

Date of experience: August 6, 2016
Gina B.
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I was disappointed because I thought the flowers,delivery would have be arranged and presented like the picture when my boyfriend received the flowers however he had to arrange the flowers and put water in vase when he got home it was deceiving. And I paid to much for the roses that wasnt arranged for the receiver...will not order again from this company

Date of experience: August 6, 2016
Lori H.
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The flowers were AMAZING and EXACTLY what I ordered! Also, thank you for your prompt response to my concerns.

Date of experience: August 6, 2016
Ammon B.
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The ordering was quick and detailed enough to personalize, but I had to go through it twice because I wasn't made aware of the handling costs until the last step; it would have helped to detail that sooner.
It also would have been nice to know that the product I was ordering would be filled locally; I could have walked to the florist who chose a close(but not exact...) version of the vase and flower combination.

Date of experience: August 6, 2016
Beth W.
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Easy site to use
August 6, 2016

Easy site to use. Hopefully the order will arrive within the 4 hour window! Did not arrive within 4 hours. Supposed to be credited for paying the extra fee for 4 hour delivery. Arrangement did not arrive as described. Was supposed to be royal blue and yellow and white flowers. It was muted colors, light purple, very non descript. Will not order again.

Date of experience: August 6, 2016
Ricardo H.
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N/a
August 6, 2016

N/a

Date of experience: August 6, 2016
Marci O.
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The flowers were delivered on time and as always beautiful. Thank you!

Date of experience: August 6, 2016