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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Robyne S.
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The arrangements was similar to the photo but not as full as I would have expected

Date of experience: August 6, 2016
Harold W.
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The experience was quite satisfactory
August 7, 2016

The experience was quite satisfactory. The flowers were as ordered and delivery was made on a timely basis.

Date of experience: August 6, 2016
Joseph G.
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Lack of disclosure of exorbitant service fee until checkout is deceptive

Date of experience: August 6, 2016
Daniel C.
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Mom loved the flowers and chocolates
August 6, 2016

Mom loved the flowers and chocolates. They arrived right on schedule.

Date of experience: August 6, 2016
Linda C.
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Beautiful Flowers and fast and Same day delivery

Date of experience: August 6, 2016
Elizabeth A.
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Just takes the worry away from sending beautiful flowers to someone you love

Date of experience: August 6, 2016
Joel S.
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Excellent...
August 6, 2016

Excellent... Care about customer...

Date of experience: August 6, 2016
Anne a.
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Difficult website to order but you never mentioned the 14.99!handling charge. I did not see that so an order that I expected to be 70$ became 103.00$

Date of experience: August 6, 2016
Steve V.
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Easy ordering and quick delivery
August 6, 2016

Easy ordering and quick delivery. Beautiful arrangement.

Date of experience: August 6, 2016
Gloria P.
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Shopping experience is great
August 6, 2016

Shopping experience is great. We'll see how the order is received to satisfaction. Comment from receiver was," beautiful gift basket".

Date of experience: August 6, 2016
Janet M.
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They sent red roses when I asked for Get Well bouquet and forgot the candy. I called and had awesome customer service. They had the florist go back out next day and sent a beautiful uplifting bouquet and candy. I would HIGHLY recommend this company for flowers. I've used them many times with perfect service. This again turned out to be great. Thank You! Great customer service, bend over backwards to ensure your happy. Great prices too!

Date of experience: August 6, 2016
Erin M.
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Thank you
August 6, 2016

Thank you. It was super important that my friend receive them same day. Her dog died and I needed to send her a pick-me-up. Thank you for coming through.

Date of experience: August 6, 2016
Meagan H.
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Yesterday I ordered a dozen rainbow roses
August 6, 2016

Yesterday I ordered a dozen rainbow roses. Received a dozen white roses that were wilted due to the delivery person leaving them outside in 90 degree heat and never ringing the doorbell or knocking. Very disappointed and dissatisfied. Spoke to customer service and my money is being refunded but I will never order from your company again.

Date of experience: August 6, 2016
Tammy P.
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Great prices for the product
August 6, 2016

Great prices for the product. Loved adding balloons and not paying a fortune for the extras. Great job, now let's see how the look when delivered. Thanks. Received flowers. He said they were ABSOLUTELY BEAUTIFUL AS WELL AS THE CARD! Can't thank you enough!

Date of experience: August 6, 2016
Sue K.
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I have used this site many times & have found the service good, with reasonable prices. This time I ordered a Balloon Bouquet as a surprise for my husband's 60th Birthday & I'm very disappointed in the product he received. It is just a group of identical balloons that would be more suitable for a boy, not a 60 year old man. I probably would personally call in this type of order & request a variety of different balloons, which is what the picture showed. Have never had this problem before.

Date of experience: August 6, 2016
Deborah H.
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So far, I think you have a nice selection of arrangements and reasonably priced compared to others. But my final review will come after the delivery is made. I have ordered from two other flower services and the delivery didn't happen or they were delivered 8:00pm at night!

You delivered in the timeframe and the flowers are beautiful! Will definitely use you again!

Date of experience: August 6, 2016
Amanda S.
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It didn't get delivered on time, but I loved ordering and working with y'all

Date of experience: August 6, 2016
Nick F.
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Same day deliveries take way too much work on my part to make sure they get delivered. Poor coomunication and I had to initiate the update several times before getting a response. This not what I expect when paying a premium.

Date of experience: August 6, 2016
Gwen G.
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Easy to order
August 6, 2016

Easy to order. 20% discount for first time order!
I look forward to hearing from the Recipient how pleased they are with the floral arrangement.
My friend said the flowers were fresh and beautiful wth a purple vase and pokedot ribbon! She loved them!

Date of experience: August 6, 2016
Helen T.
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I am dissatisfied with all of the "additional handling" charges...A $29.99 bouquet ended up costing $66.93 and I was UNABLE TO USE the JOY $15.00 off promotion.

Date of experience: August 6, 2016