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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Joyce F.
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Everything is so easy to order
August 10, 2016

Everything is so easy to order. The only thing I was disappointed in was the $14.99 Service Charge at the confirmation bill. However, my daughter just loved the sunflowers. She sent me a picture and we were both pleased especially since the flowers weren't open all the way which means they will last longer. Good job "from you flowers".

Date of experience: August 10, 2016
Darvin G.
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Enjoy
August 10, 2016

Enjoy

Date of experience: August 10, 2016
Lisa T.
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Great selection, ordering was easy :)
August 10, 2016

Great selection, ordering was easy:)
The person I sent the flowers to loved the bright colors and beautiful arrangement.

Date of experience: August 10, 2016
Mom K.
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Shopping experience was very good
August 10, 2016

Shopping experience was very good. Flowers were for my daughter she said they were pretty.

Date of experience: August 10, 2016
Prab Y.
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I ordered flowers for my 2 year anniversary with my girlfriend. Knowing that she has meetings from noon onward, I specifically requested and paid additional for expedited delivery to her office, "guaranteeing" that they will arrive before noon.

They didn't.

The package was delivered around 12:15pm. She was still happy to know she got the flowers, but it would have been nicer if the service that I had paid for actually delivered on time. By noon means they should have been there by noon LATEST.

Other than being annoyed for paying extra for expedited delivery, I think overall she was happy, which is what matters. But does this mean I'm using From You Flowers again? Probably not.

Date of experience: August 10, 2016
Jack T.
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Fyf did fix the issue but the discription is misleading.

Date of experience: August 10, 2016
Keith T.
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Prices a little high after all said and done
August 10, 2016

Prices a little high after all said and done

Date of experience: August 10, 2016
Saul A.
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I received my flowers late and in poor condition, I will not be shopping with you guys again.

Date of experience: August 10, 2016
Elisa B.
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The arrangement was gorgeous and I appreciate the fast delivery!

Date of experience: August 10, 2016
Uttrgal N.
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I was sent a picture of the flowers Once delivered and I was not too impressed with the difference the bouquet just didn't seem to me comparable to what was pictured. I understand that flowers have seasons etc but.

Date of experience: August 10, 2016
Terrie K.
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You made it nice and easy
August 10, 2016

You made it nice and easy. I would have liked to add another balloon maybe with a year on it (25 years)

Date of experience: August 10, 2016
Zahwa H.
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It's nice to have something like this to order the same day in just 4 hours even less, but it's a bit expensive. Other wise it's excellent.

Date of experience: August 10, 2016
Madison M.
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Website is fast and easy to use, and they nailed it on the same-day delivery for last minute orders. Flowers themselves, however, were not nearly the same or as nice as the pictures, and were far smaller than the displayed item.

Date of experience: August 10, 2016
Martha B.
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The prices are reasonable and the site is very easy to navigate. So far, I am very pleased.
I thought the flowers would be there on Tuesday but they arrived Wednesday morning before the service. The funeral director assured me they were beautiful.

Date of experience: August 10, 2016
Patty L.
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If I get an email
August 10, 2016

If I get an email - no need to follow up

Date of experience: August 10, 2016
Marie O.
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The checkout process was difficult and the cart wouldn't work. I spent almost two hours trying to place order night before. I finally gave up and resumed my efforts the following morning only to run into the same issues. I finally called customer service. The first rep was very snippy. I ordered a birthday balloon that didn't show up in final order. After being forced repeatedly to reenter my order in the system from scratch, when it finally was placed, I dared not go back to see why my balloon order didn't show up. It was just too complicated to go back again, but I'm positive I hit key for $5 birthday balloon. I paid extra to have my flowers delivered before NOON. The flowers arrived close to 12:30, after NOON. It wouldn't matter, except I paid extra for same day delivery and paid a separate additional amount for delivery before noon. Overall, I appreciate being able to have flowers delivered on short notice, but this is my second time having difficulty placing an online order, taking hours, which is extremely inconvenient and frustrating.

Date of experience: August 10, 2016
Sjoekje V.
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This birthday delivery made my mom very happy
August 10, 2016

This birthday delivery made my mom very happy.

Date of experience: August 10, 2016
Eloisa G.
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I was thankful for the discount and my daughter was surprised. She said they were beautful.

Date of experience: August 10, 2016
Robert P.
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The florist use was very very unreliable can't anyone that would use someone that clearly had complete disregard for the customer. Had this been a much more important event it would had clearly a disappointment for both client and recipient. Great the special surprise a day late and late in the day at that. With no way to contact the florist directly.

Date of experience: August 10, 2016
Jill E.
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Prices should be quoted before discount not already discounted amount.

Date of experience: August 10, 2016