From You FlowersReviews 147,211

I cant blame your company for not sending the correct flowers your florist's need to know how important it is to make sure people are getting what they ordered and quality at todays prices it is just as easy not to send or have someone this up flowers from a store they all sell them... Now I ordered Yellow Roses and I received Yellow with Red tips that are called Festive Arrangements I am in morning cause I just lost my sister suddenly and our mother and my sister and I all love or have a special thing for the Yellow Rose my sister and I even had matching Tattoos. So I am waiting to get tracking on my new flowers that are coming tomorrow hopefully, of my Yellow Roses to lift my sprits and help me celebrate my 20 year wedding anniversary that it today. Your customer service is excellent and thank you.

I paid for expedited delivery... it made it 3 hours after the quoted time. The flowers were wilted and the bouquet was small even though I got the "middle" priced flowers. It looks like they were sitting in a hot van all day. Ruined a birthday surprise for a good friend.

I spend over 2k a year in flowers for friends, family & myself. I tried to use you guys again after one bad experience and this is what I get. Even the boxed flowers look better then this... sadly you lost my business once again and for good. Keep your refund.

Love the free delivery for Life special! I'm disappointed that I had to call twice in order to get my code sent to me. I was told from the last rep that I didn't use the code upon initial order, but I don't understand how that could've happened if I clicked on the special from my inbox and ordered directly from there with the code in the box. AND my order came a day early. I'd rather have it come in early than late, but I was again disappointed that this came a different day then I had ordered.

The arrangement I purchased was eligible for same day delivery. HOWEVER, later I received a call saying the truck had already left for the area of delivery they would deliver the next day and refund me the price of same day delivery. That is fine, BUT my mom's birthday was that day not the next day! I was very disappointed that she would not get her flowers on her actual birthday. They tried to make up for this, but it was still disappointing that they could not provide the service they were originally suppose to. Birthday's only come once a year!

I paid to have my flowers delivered the day of but they weren't, I was bothered that I hadn't been notified and that I had to call in and wait on hold for 20 minutes before I could talk to someone about it. I was happy with how it was handled, I was quickly refunded the extra money I paid for it not being delivered on the promised time, and they gave me $15 off my next flowers, so I was happy with the outcome. They were helpful and nice to me in fixing the problem! The flowers were okay, the roses weren't the color I wanted them to be, they weren't a very pretty white when they were supposed to be a bright pink, so that was a bit disappointing that they weren't the color that I had chosen, it would have been nice to have been told that they were changing the color on them as well so I could have maybe picked something else out because I didn't like the white that was picked instead of the pink.