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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Got there just in time.
I did not receive the delivery within the time frame that I paid extra for. The item delivered was not the same item that I had purchased. I have emailed your organization and received a resolution. I may consider purchasing from you again in the future.
The flowers are less than grocery store quality. The yellow daisies probably won't make it through tomorrow. They look awful. I sent this bouquet to myself. Thankfully I didn't send to someone else because I would be embarrassed. The balloon could use some air. And for whatever reason, the string on the balloon was twisted so thin it was almost invisible. I am a major flower lover and this bouquet is by far a disappointment. The only great thing I could say is, they arrived very early without having to purchase the before noon delivery.
I was pleased that the flowers were delivered within the 4 hour timeframe, however, they did not look fresh and the flower arrangement was squeezed together and lopsided on one side. I have used Wesley Berry Florists before and have not actually seen the results of my order, but this time I followed up and view the arrangement and was not as pleased.
Friend was so pleased with flowers!
Easy and plenty of choices. I have used this company before and the receiver was amazed at the arrangement and quality.
I have used many times and have never been disappointed. Flowers arrived early, and my mother loved them!
Thank you very much. My daughter loved the arrangement
High delivery charges
Service Handling fee is ridiculous. Then you have to add in shipping. What is the purpose and how can we avoid it if you are a repeat customer?
From You Flowers is a refreshing change from the uncaring philosophies of other online service companies. These folks truly do 'get it'.
Easy to use, customer service was very helpful
They loved the flowers. A perfect way to say thank you with a surprise!
Ordering process seemed very easy but pricing was not cear. There was a handling fee (equal to 50% of my order) tacked onto the price at the last minute that I wasn't expecting so I ended up spending more than I had planned but the arrangement was good and my friend in the hospital loved it.
Very easy and nice!
My original order was not able to be shipped and the process for getting it resolved was not good. But your company did right and we figured out a solution. It's just getting there one WEEK after my stepmom's birthday.
My stepmom said the flowers were impeccable - not a petal out of place. She loved them. Thank you for making the tough situation work. I would order from you again.
I was satisfied with the experience, but it would have been nice if the flowers came in the vase with water. Thank you
Spent 17 minutes on hold trying to follow up!
Very quick good selection
It is difficult buying flowers to send across the ocean and I was pleased to find that the flowers were in good shape and of good quality when delivered
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members