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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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This is the second time I've had the same issue with FromYouFlowers. My order was not delivered on the date I paid for it to be. FromYouFlowers never reached out to me to tell me there was a problem or that my order would be delayed. I sent two emails and never got a response. I called the customer service line, but hung up after being on hold for 8 minutes. Desperate to figure out where my order was (and why it wasn't delivered...), I reached out to FromYouFlowers on Facebook. As frustrated and embarrassed as I was, I will give FromYouFlowers credit for how they handled this situation once I finally got to talk to someone. They refunded the full amount back on my card and delivered my order the next day (without charging me).
The first time this happened (a few months ago), I ordered flowers to be sent to my sister for her birthday. They sent the flowers a week early, which was really weird. I was annoyed that my sister didn't get her flowers on her actual birthday so I reached out to FromYouFlowers. Instead of giving me a refund, they promised to send another bouquet (free of charge) to her on her actual birthday. They never ended up sending the flowers on her birthday, which was really frustrating.
FromYouFlowers has really reasonable pricing, but it's not worth the inconsistent and inconvenient buying experience.
My first visit,,like your site will return again sometime
So far so good.
Aside from the delay with the initial order, short notice on my part, customer service exceeded my expectations.
From the picture of what I ordered to what was received seem little different, but she loves them and all that mattered to me.
Your arrangements were priced well & looked the nicest from the other florists I reviewed
What i expected
Fast and easy with prompt service
Friendly Interface
I was concerned about the delivery time but everything was done very professionally and ordering was easy too! This was the first time I used this company. Great service!
Had sent as gift, want to see quality
Quick and easy, lots of arrangements to choose from at reasonable prices.
Beautifull flowers and on time
Fast and easy. A little high on the delivery charge though. Never received an order conformation.
It was sent to out of town funeral so I did not see them. But from the thank you I received, they were very nice flowers. Easy from start to finish.
Delivery was awesome flowers were beautiful thank you so much will order again in the future
We were late ordering and you got it there early the next morning. Appreciate the service.
Great job! I am repeat customer and satisfied
Great selection and pricing. Beautiful flowers!
The flowers were no where near what i ordered
A real hit at the school. Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members