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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Margaret D.
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Love your site...
August 23, 2016

Love your site...only had trouble with it mot allowing me to correct lastv2 digits of zip to address sending to so had to send incorrectly. :(

Date of experience: August 23, 2016
Bonnie W.
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Great selection and fair prices
August 23, 2016

Great selection and fair prices

Date of experience: August 23, 2016
Irene X.
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The flowers were delivered on time and they were even more beautiful that the picture on the internet!

Date of experience: August 23, 2016
Sharon Y.
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I sent flowers to my relatives for their anniversary. They said the flowers were beautiful.

Date of experience: August 23, 2016
Cheryl N.
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I wanted the flowers delivered the next day after I ordered, but an associate called to let me know it could not be done. Other than that, I was happy with the order.

Date of experience: August 22, 2016
Sherri G.
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Good prices quick and easy site thank you
August 23, 2016

Good prices quick and easy site thank you
Mrs. Galvan

Date of experience: August 22, 2016
Arlene M.
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I've been using this site for years with very good luck. Thank you.

Date of experience: August 22, 2016
David J.
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Site quick and easy but my flower showed up late when I paid extra to have them delivered within 4 hours

Date of experience: August 22, 2016
anita s.
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Easy
August 23, 2016

Easy

Date of experience: August 22, 2016
alex B.
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A little expensive for the quality
August 23, 2016

A little expensive for the quality.

Date of experience: August 22, 2016
jason m.
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This service was easy to use and had options i wanted with minimal searching through the site to find them.

Date of experience: August 22, 2016
Jeremiah L.
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I would like there to be an option to possibly pay a little extra for a guaranteed time of arrival from you or your delivery people. My wife had just about left her place of work before the flowers showed up. One of the special reasons for having flowers delivered to her work was so that her co-workers could see them and congradulate her and possibly be a little envious. She literally only had them for about 20 minutes before she left work at 4:00 pm. It would have really made her day to have gotten them say around 9:00 am. I would have paid a little more to know that they could have done that.

Date of experience: August 22, 2016
Kathy P.
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Have used this site before and the flowers and shopping experience were great.

Date of experience: August 22, 2016
New Jersey
1 review
1 helpful vote
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I ordered a bouquet from them for a friend to cheer her up and what I ordered looked nothing like the picture. The one in the picture had sunflowers and was in a mason jar that was one of the main reasons I ordered it. The one I received was not in a mason jar and it had Gerber daisies not the same! To top it all off I called to talk to customer service and they keep me on hold for 20 minutes no one ever came on the line it just kept repeating that my call was important to them and someone would be with me soon. Which never happened I just got frustrated and hung up. I did not pay almost $50 for a bouquet I could've bought at the grocery that would've looked much better than what I received. Do not use this place they are a rip off!

Date of experience: August 22, 2016
Karen L.
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Online order was easy and user-friendly
August 22, 2016

Online order was easy and user-friendly

Date of experience: August 22, 2016
Jason B.
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Worked well, a little pricey but very happy overall.

Date of experience: August 22, 2016
Renee C.
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There was no one at the church, but I was informed of the issue and asked what I wanted to do; I really, really appreciated that, as well as the great customer service.

Date of experience: August 22, 2016
Barbara E.
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Very helpful to get flowers delivered to a hospital on weekend. Same day order-same day delivery. Only negative, I did not know about the $14.95 service fee. I thought the $6.99 fee was the only fee to pay.

Date of experience: August 22, 2016
Cathy Q.
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The flowers were beautiful!
August 22, 2016

The flowers were beautiful! I chose the option of letting the florist decide what kind of flowers, and I am so glad I did! Thank you so much.

Date of experience: August 22, 2016
Sandra A.
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Online purchase was quick and easy
August 22, 2016

Online purchase was quick and easy. Now waiting to see if order is delivered correctly and on time.
Order waa delivered on time and in grear condition. Thank you for your promptness and care in how the product looked.

Date of experience: August 22, 2016