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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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alyssa w.
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Delivered on time
August 23, 2016

Delivered on time. Chose the florist bouquet and it was okay..

Date of experience: August 23, 2016
Luz C.
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Fast service, affordable prices and easy to order. Loved it!

Date of experience: August 23, 2016
Minny G.
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N/a
August 23, 2016

N/a

Date of experience: August 23, 2016
Jose M.
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Excellent online navigation and excellent phone help!

Date of experience: August 23, 2016
David J.
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Would have liked a confirmation that it had been delivered, ended up having to call, on hold for 20 minutes before getting confirmation.

Date of experience: August 23, 2016
Amr D.
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The additional gifts; chocolate, strawberries, etc do not get delivered WITH the flowers. They get delivered separately via UPS. That is ridiculous.

Date of experience: August 23, 2016
diane i.
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My friend was pleased with her flowers but said that they seemed to be a little dark around the edges. We will watch them and see what happens.

Date of experience: August 23, 2016
ulises p.
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Good selection of flowers
August 23, 2016

Good selection of flowers

Date of experience: August 23, 2016
Dennis S.
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No addtl comments
August 23, 2016

No addtl comments

Date of experience: August 23, 2016
Diana M.
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They arrived on time, and were absolutely beautiful. I will definitely be using their services again in the future!

Date of experience: August 23, 2016
Donald M.
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Quick, simple & Easy!
August 23, 2016

Quick, simple & Easy! Thanks!

Date of experience: August 23, 2016
Anna E.
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Beautiful flowers, prompt and courteous service
August 23, 2016

Beautiful flowers, prompt and courteous service. Highly recommended.

Date of experience: August 23, 2016
Dan P.
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Hate the handling fee
August 23, 2016

Hate the handling fee.

Date of experience: August 23, 2016
William F.
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The driver called twice for directions
August 23, 2016

The driver called twice for directions. Had I sent flowers to someone else, I would have been embarrassed that they would have been called before receiving their flowers. As it turned out, I bought them for myself, so it wasn't a big deal. Also, some of the flowers are wilting not even 24 hours after I received them.

Date of experience: August 23, 2016
Terrance P.
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She loved the flowers, I will be a repeat customer

Date of experience: August 23, 2016
Laurent R.
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...
August 23, 2016

Date of experience: August 23, 2016
Amy G.
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If it is truly as easy and quick as it seems, I will be a loyal customer.

Date of experience: August 23, 2016
Mary S.
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I have no idea what the bouquet will look like, hope it is satisfactory, but the order process was a breeze...clear instructions.I appreciated that very much..

Date of experience: August 23, 2016
Amanda Z.
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I've had a pretty smooth experience shopping online with From You Flowers, though there have been minor issues with the order fulfillment they've always been resolved satisfactorily. I will gladly continue to shop with FYF for my long distance friends and family as the customer service has been great.

Date of experience: August 23, 2016
Mariedith Y.
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We've used From You flowers multiple times
August 23, 2016

We've used From You flowers multiple times. Theres always great specials and the one issue we had was resolved immediately. From You Flowers is always our first stop when sending flowers!

Date of experience: August 23, 2016