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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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DM V.
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I was excited when i ordered my bouquet i loved the idea the arrangement and the colors!
I was VERY upset when they were ordered they didn't look the same the substitute flowers were definitely not the same and didnt give the same woah impression! But i gota say the delivery was extremely punctual!

Date of experience: August 24, 2016
Ana W.
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Thank you for the good service!
August 24, 2016

Thank you for the good service!

Date of experience: August 24, 2016
JIll S.
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I was pleased with the selections and the easy checkout process. We will see about the final product and delivery when our recipient receives it. Since the product was delivered to a relative in another state, I am not able to personally see it.

Date of experience: August 24, 2016
Derrick M.
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Quick and easy!
August 24, 2016

Quick and easy! Delivered within 3 hours

Date of experience: August 24, 2016
DWright R.
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The Flowers were not premium as they should have been but the company reimbursed us some of the money and we are pleased now.

Date of experience: August 24, 2016
colton w.
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My shopping experience was great, i am worried that the flowers will not be delivered on the day i need them to be since i used the free shipping coupon. At checkout it said same day/weekend delivery...

Date of experience: August 24, 2016
Sharon T.
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Great
August 24, 2016

Great - but was not totally happy with same day selection of flowers

Date of experience: August 24, 2016
abe I.
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Good
August 24, 2016

Good

Date of experience: August 24, 2016
Bill G.
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Great selection and fast and easy check out
August 24, 2016

Great selection and fast and easy check out. It was delivered on time and well packaged. I will order again. Thanks

Date of experience: August 24, 2016
Jane C.
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Very good,nice dealing
August 24, 2016

Very good,nice dealing.

Date of experience: August 24, 2016
Aidan E.
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It was a life saver!
August 24, 2016

It was a life saver! The flowers I bought made my grandmother's day.

Date of experience: August 24, 2016
Delilah H.
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My niece loved the flowers
August 24, 2016

My niece loved the flowers. The arrangement was very pretty and it was delivered in the afternoon even though I had just ordered the flowers at 9:00 am that same day. Very satisfied.

Date of experience: August 24, 2016
CreeAnna E.
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It was easy fast and nice discounts
August 24, 2016

It was easy fast and nice discounts

Date of experience: August 24, 2016
Nelson F.
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Service was fine, though the price was higher at check out than when i selected the item into the cart. Not sure if its because there were 2 discounts and perhaps only one applied.

Date of experience: August 24, 2016
Nicolas P.
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I hope you deliver my flowers TODAY, as you say in your website.
Next day note: actually you did not deliver the flowers the same day as you promised... it took you about one more day, despite I paid for same day delivery.

Date of experience: August 24, 2016
Lisa C.
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Great Expereience and Delivery as usual!
August 24, 2016

Great Expereience and Delivery as usual! After a slight miscommunication, the representatives went over and beyond to correct any confusion. Fromyouflowers is always my first choice, when sending flowers as I know they will do a great job! Thank you once again fromyouflowers! With great appreciation!

Date of experience: August 24, 2016
Deborah S.
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I ordered different from what was ordered
August 24, 2016

I ordered different from what was ordered. Disappointed that she had not received the flowers I request but she was pleased.

Date of experience: August 24, 2016
Anne C.
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Very easy
August 24, 2016

Very easy - like your selection!

Date of experience: August 24, 2016
Julie P.
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You should be more up front about the $14.99 "handling" fee. They aren't $20 flowers if there is a $15 fee. Advertising flowers delivered for $20 seems a little false.

Date of experience: August 24, 2016
JannieAnnie Q.
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Everything was good and easy
August 24, 2016

Everything was good and easy. However, I was not happy about the $14.99 handling fee for each item. I was also surprised by the late time of delivery.

Date of experience: August 24, 2016