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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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shaun b.
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Fine no problems from the UK
August 24, 2016

Fine no problems from the UK

Date of experience: August 24, 2016
Avery B.
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Wide variety of items to select from and the option for same day delivery is great. Customer Service was kinda questionable - a couple of agents were super willingly to help but one was totally NOT, which impacted my entire experience.

Date of experience: August 24, 2016
Denese G.
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I've ordered from yiur company several times in the past and will continue to use your services.

Date of experience: August 24, 2016
Phyllis H.
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I only ordered because you waived the shipping/delivery charge, which was nearly the amount of the order itself.

I ordered the bouquet for my sister's birthday. She sent me a photo of the flowers and they were lovely! I was very happy with the price, ease of ordering and the product itself.

Date of experience: August 24, 2016
Lisa B.
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It was a quick and easy process
August 24, 2016

It was a quick and easy process. I will use this site again for future flower delivery orders.

Date of experience: August 24, 2016
Gill P.
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Just the job, lovely
August 24, 2016

Just the job, lovely

Date of experience: August 24, 2016
Samantha O.
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The flowers were a gift, I've only seen a photo of them.

Date of experience: August 24, 2016
Tony H.
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My experience has been very very good I will continue to use the website continue to use your service thank you so much

Date of experience: August 24, 2016
Karen B.
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Easy and great photos!
August 24, 2016

Easy and great photos!

Date of experience: August 24, 2016
Mr a.
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First time ordering flowers for us!
August 24, 2016

First time ordering flowers for us! Very user-friendly site! We wanted to send flowers to our daughter on her first day of teaching school. The flowers came and she cried as she read our note. The students begged her to keep them in the room to enjoy for the rest of the week. Thanks for making her day so special...

Date of experience: August 24, 2016
anonemous S.
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Expedite should be including in handling and shipping and please let me know when the order was delivered

Date of experience: August 23, 2016
Sk Q.
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The gift was received at the perfect time, and the recipient was very happy with the arrangement.
I'm very satisfied with the service, and will definitely use it again.
Thanks

Date of experience: August 23, 2016
Laura Q.
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I've used fromyouflowers.com many times, and all experiences were great. I am and will continue to be a repeat customer.

Date of experience: August 23, 2016
Donna L.
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Husband said that basket at funeral home was awesome

Date of experience: August 23, 2016
Ann W.
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The plant arrangement I sent to a family member for condolences arrived the day and time as ordered. I visited the family and noticed the plant on a table. I was pleasantly surprised how beautiful and large it was. I ordered a Peace Lilly. It was exceptionally pretty and full. I have ordered Peace Lilly's before at my local florist and never had any as large and beautiful as this one I ordered on line fromyouflowers.com. The price was on line was even better!

Date of experience: August 23, 2016
Francesca Z.
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This was the first time I have placed an order
August 24, 2016

This was the first time I have placed an order. The website was helpful and easy to navigate.

Date of experience: August 23, 2016
Vish P.
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Easy to choose and customize options at reasonable price. Awesome experience.

Date of experience: August 23, 2016
Tammy S.
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Was not very happy with service
August 24, 2016

Was not very happy with service. Paid 4.99 for the expedited service,my order arrived 3.5 hours later then the quoted time. (BEFORE 11 AM). Called to express my concerns,was on hold for quite awhile before i was in contact with someone. They apologized and credited back account the 4.99 and also a 10.00$ gift card. Doubt I will use it. Would have been much happier if order was delivered at the promised time.

Date of experience: August 23, 2016
charity B.
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It was quick, they were happy
August 24, 2016

It was quick, they were happy. Price was fair. Thanks!

Date of experience: August 23, 2016
Kim P.
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I wanted to change my email address but I couldn't get back to that section to change it

Date of experience: August 23, 2016