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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Donna W.
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Everyone has been happy with the plants and flowers I have ordered from you. I appreciate this part more than anything.

Date of experience: August 24, 2016
Janet M.
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First time user here...
August 24, 2016

First time user here... we will she when she gets her flowers if they are amazing.

The flowers were not delivered on the day I wanted, however you did upgrade them which was nice. Getting a hold of your customer service on the phone is BEYOND irritating. You need to change your hold message because it is extremely annoying

Date of experience: August 24, 2016
Robin C.
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The order arrived a day late but customer service refunded all shipping charges including the extra I paid to have same day delivery and guarantee that. Thank you!
The order looked VERY different than the photo. But the recipient liked it anyway.

Date of experience: August 24, 2016
Jose Z.
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Easy and faster
August 24, 2016

Easy and faster

Date of experience: August 24, 2016
Kathleen A.
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I was unable to track my order
August 24, 2016

I was unable to track my order. I am not sure if it got there on time or not.

Date of experience: August 24, 2016
Janet E.
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Great!
August 24, 2016

Great! This is to be a surprise for a neighbor who has been sick. I want it to brighten up her home when she comes home. Thanks

I was a little disappointed in the flowers. They were not as bright as the picture online.

Date of experience: August 24, 2016
Britny B.
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I wanted to do something special for my dad after he helped install my new washer the day after his birthday and no one has sent him flowers before so I thought this would be perfect! I'm so appreciative that this website could accommodate such a last minute order! He is going to be so surprised!

Date of experience: August 24, 2016
Rebecca L.
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I was happy with the fast delivery to my friend
August 24, 2016

I was happy with the fast delivery to my friend. Most flower deliveries cost a ton, but I was able to find a reasonably priced arrangement through your company. Ordering was simple and fast. Thank you!

Date of experience: August 24, 2016
Tonya S.
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Upset it cost so much for delivery
August 24, 2016

Upset it cost so much for delivery.

Date of experience: August 24, 2016
Peggy Y.
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Consistently excellent service!
August 24, 2016

Consistently excellent service!

Date of experience: August 24, 2016
m a.
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I will up the stars depending on what the flowers look like and if they are delivered on time. Thank You!

Date of experience: August 24, 2016
Evonne J.
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First time trying out the service, I love the shopping experience even though the florist never updated the information, but at least my order was delivered and she loved every bit of it. Thank you

Date of experience: August 24, 2016
Melody R.
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Easy to place order online / hope the product looks as good as the picture - they were beautiful and as pictured. Very pleased with the quick delivery.

Date of experience: August 24, 2016
Rhonda G.
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I realized I had given the wrong address and hour after I placed my order and tried to contact your company to make a change. I was on hold for 15 minutes and never talked to anyone. I sent a email trying to correct the address and the site said some one would contact me in an hour. I heard from no one. I contacted you again the following morning and still had no contact. The flowers were delivered the following day but the florists said they had the wrong address and had to hunt for the location. I was happy with the price and the arrangement but not how difficult it was to contact the company.

Date of experience: August 24, 2016
Diana k.
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Very easy to navigate...
August 24, 2016

Very easy to navigate...my daughter loved her flowers!. Beautiful!

Date of experience: August 24, 2016
Jeannie S.
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The flowers were beautiful and arrived at a time that was just perfect.

Date of experience: August 24, 2016
Jane L.
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Just to expensive
August 24, 2016

Just to expensive.

Date of experience: August 24, 2016
Diane H.
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Very quick and easy to shop using this site
August 24, 2016

Very quick and easy to shop using this site.

Date of experience: August 24, 2016
Anne K.
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Great price and beautiful flowers!
August 24, 2016

Great price and beautiful flowers!

Date of experience: August 24, 2016
Rmckenna Y.
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Couldn't be more pleased with my choice to order from you. From start to finish, easiest ordering, selection was awesome, and the flowers that were actually delivered were gorgeous! Pricing can not be beat as well. Thank you. I will definitely be back!

Date of experience: August 24, 2016