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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Gail Y.
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Fast efficient service with excellent follow up
August 26, 2016

Fast efficient service with excellent follow up

Date of experience: August 25, 2016
Lisa K.
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Would prefer if From you Flowers showed the delivery charge upfront

Date of experience: August 25, 2016
Richard A.
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Very nice
August 26, 2016

Very nice

Date of experience: August 25, 2016
cfield T.
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Thanks for making it so easy!
August 26, 2016

Thanks for making it so easy!
My sister said the flowers were gorgeous, so that's good enough for me!
I spent more time browsing than it took me to complete my transaction
Very satisfied

Date of experience: August 25, 2016
Thomas C.
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Best selections of all..
August 26, 2016

Best selections of all.Easy to order.Reasonable prices..

Date of experience: August 25, 2016
tom C.
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GREAT FLOWERS!
August 26, 2016

GREAT FLOWERS! AND SERVICE

Date of experience: August 25, 2016
Jacob Q.
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Awesome!
August 26, 2016

Awesome!

Date of experience: August 25, 2016
doug r.
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Very easy
August 26, 2016

Very easy

Date of experience: August 25, 2016
Janel P.
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Deliveried to the college dorm
August 26, 2016

Deliveried to the college dorm - Ontime and lovely. You are my go to florist for the next 4 years at college campuses. Thank you!

Date of experience: August 25, 2016
Shannon P.
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Easy to order and navigate website
August 26, 2016

Easy to order and navigate website. However, I chose green roses specifically for my order but we received white roses in a mostly green arrangement. Pretty but not what I ordered. I also ordered and paid more for the "deluxe" version of this arrangement but it arrived looking like the lesser priced bouquet. Could have saved myself some money.

Date of experience: August 25, 2016
Roxanne H.
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The fruit I ordered was delivered as promised and was in great condition!

Date of experience: August 25, 2016
steve V.
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Ordered same day delivery for wifes birthday only to receive a call that someone messed up and couldn't deliver till the next day.

Date of experience: August 25, 2016
Christopher D.
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Last minute $15 "handling" fees on top of delivery and next day upcharges was a surprise.

Date of experience: August 25, 2016
maria m.
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I was very impressed by the service and the site
August 26, 2016

I was very impressed by the service and the site. The site is very user friendly with a huge selection. This was the first time i use your company. I called in the day after i placed my order, the day before delivery and asked that the order be delivered before noon. The flowers were delivered a little after 11:AM. The flower bouquet better than the picture. Thank You so much!

Date of experience: August 25, 2016
Nicholas K.
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I requested same day service, was never delivered. This is the 2nd day, and still don't know if it's been delivered.

Date of experience: August 25, 2016
Monica C.
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...
August 26, 2016

Date of experience: August 25, 2016
Mark R.
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I ordered on a Wednesday morning (2:00AM) for a delivery the same day. They never arrived. After contacting them on Thursday about the flowers not arriving, they told me that they couldn't find a florist to deliver them for anytime on Wednesday. No one ever contacted me or informed me that the flowers would not be able to be delivered on time. So they showed up a day late. The flowers were great and were exactly what I wanted, but a day late. I just wish I could have been informed that their definition of "guaranteed" same day delivery differs greatly from mine. Outside of that, I was please with their service.

Date of experience: August 25, 2016
Stephanie G.
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Easy and very user friendly ordering process
August 25, 2016

Easy and very user friendly ordering process.

Date of experience: August 25, 2016
Anne C.
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Quick and easy!
August 25, 2016

Quick and easy! Thank you!

Date of experience: August 25, 2016
Phillip U.
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If delivered on time I'll change it to four stars across the board
You get the stars for being on time but the order CAME WITHOUT A CARD ATTACHED which spoiled the $42 expense. Wow I mean come on guys send the card that way someone would know who and why. $42 is a lot of money but WOULD HAVE BEEN WORTHWHILE...

Date of experience: August 25, 2016