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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Colette P.
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The arrangement was small in comparison to the price

Date of experience: August 30, 2016
Tanya F.
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Quick and easy!
August 30, 2016

Quick and easy!

Date of experience: August 30, 2016
Patrick P.
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Quick and easy..
August 30, 2016

Quick and easy.I love it

Date of experience: August 30, 2016
Zach B.
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Quick and Easy
August 30, 2016

Quick and Easy. Had better prices and options at Teleflora, but have had issues with their processing in the past. Great job and thank you!

Date of experience: August 30, 2016
Charles H.
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Takes too long with Paypal--why do you need the other billing info?.

Date of experience: August 30, 2016
Linda L.
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Hopefully all goes well
August 30, 2016

Hopefully all goes well. I don't know of any florists where Jamie lives.
I have no idea how it was as it was sent to someone. She was appreciative but I did not see them. They were UPS'd to her? Not sure how that went... have to ask her yet.

Date of experience: August 30, 2016
Peter O.
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Over all, everything was okay
August 30, 2016

Over all, everything was okay. But I was a little disappointed that the $10.00 box of chocolates, ended up being a box of chocolate covered peanuts. Really?

Date of experience: August 30, 2016
Elsa L.
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Easy, painlessly simple
August 30, 2016

Easy, painlessly simple. Thanks

Date of experience: August 30, 2016
Leonardo R.
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I expected the flowers to have a bit more volume and include more actual flowers and not as much filler.

Date of experience: August 30, 2016
Dianne M.
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This is only my second order
August 30, 2016

This is only my second order. No issues, but there's always from for improvements

Date of experience: August 30, 2016
Todd E.
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My first experience, last week, was amazing, this time the order was 30 hours later than I expected. Will try once more and hope you hit a home run with my little sweetheart.

Date of experience: August 30, 2016
Mike T.
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The extra 14.99 for expedited service was a little unexpected

Date of experience: August 30, 2016
Sean G.
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Awful and never again
August 30, 2016

Awful and never again

Date of experience: August 30, 2016
New Jersey
1 review
0 helpful votes
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Garbage
August 30, 2016

Today was my birthday and i was suppose to get "Surprised" by my husband with a rose boquet, they told him i would recieve it by 1pm today, i never recieved them, today we closed at 2pm, called customer service and they didnt care one bit, nope, they were like oh okay, and thats it. MESSED UP MY Bday, horrible place

Date of experience: August 30, 2016
Richard H.
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Order to deliver no problems!
August 30, 2016

Order to deliver no problems!

Date of experience: August 30, 2016
Candy F.
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I was extremely happy with the prompt delivery and the appearance of the balloon bouquet I sent to my son - however, there was no card or message included with the delivery, so he didn't know who it was from. So, that is the only hiccup in the process, otherwise, great company, great product great service.

Date of experience: August 30, 2016
Sparkus P.
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N/c
August 30, 2016

N/c

Date of experience: August 30, 2016
Patty P.
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You make it very easy to shop, order & love the discounts. I used to shop Teleflora but they could not deliver to an address that was within the city limits. I tried you & been a return customer ever since. You have great quality for a lower price. Thanks.

Date of experience: August 30, 2016
Shayne P.
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I was very satisfied with the arrangement that was sent and the time that it got delivered in, just a little pricey for the plants but it was for a special occasion and the price would not keep me from using the website in the future.

Date of experience: August 30, 2016
Arizona
1 review
1 helpful vote
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I ordered through a photo a 50th anniversary bouquet of roses for my sister and her husband. It was to come with a vase lined with their wedding photo which I scanned to the company. The flowers arrived and half of them were almost dead and the photo was scrunched up. I phoned the company IMMEDIATELY after they were delivered and they said somebody would get back to me in three days to resolve this issue. I spent almost 70.00 for this. Nobody phoned me back. I just phoned again after ten days andI was on hold for 30 minutes and once I started to tell them again my story they hung up. I contacted Visa to get involved and they contacted fromyouflowers.com and they told Visa TOO BAD A PRODUCT WAS DELIVERED. Please stay away from this terrible company.

Date of experience: August 30, 2016