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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Peter M.
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In the past, the orders I placed with From You Flowers were delivered by a local florist. This order came vai FedEx, which makes putting together the arrangement a bit of a chore.

Date of experience: September 2, 2016
Liz W.
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After I placed my order, I had one question and was actually surprised how fast I received a response. However, I do have to also mention. I wanted a name added to the signature and when I called to add it, less than one hour after ordering, customer service assured me it was added and updated. Not those exact words but that's the feedback I received. Unfortunately, that name was not on the card. I guess you can say this was my fault when ordering it. I would have been ok with customer service saying they could not do anything for me instead of making me believe it was added. Note to self, make sure no changes are needed to card before you submit order. Other than that, I was very happy with my order. Flowers were beautiful! Thank you

Date of experience: September 2, 2016
Lisa M.
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From You Flowers is so convenient to use and have always been happy with the flowers.

Date of experience: September 2, 2016
ngretta C.
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Thanks for getting it here early
September 2, 2016

Thanks for getting it here early.

Date of experience: September 2, 2016
K S.
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Na
September 2, 2016

Na

Date of experience: September 2, 2016
Nick V.
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Great timing and ease of order, slightly expensive
September 2, 2016

Great timing and ease of order, slightly expensive

Date of experience: September 2, 2016
Denise E.
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The only issue was that you were looking to deliver to my name and not my sister but that may have been my error. I didn't see a deliver to name. Otherwise, then flowers arrived today despite the weather. My sister was surprised and pleased which made me happy.

Date of experience: September 2, 2016
Miguel Y.
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Flowers were a day late but got what I asked for
September 2, 2016

Flowers were a day late but got what I asked for

Date of experience: September 2, 2016
krista h.
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Convenient!
September 2, 2016

Convenient!

Date of experience: September 2, 2016
Nathan n.
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Great
September 2, 2016

Great

Date of experience: September 2, 2016
Levi S.
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The shopping experience was very easy and straight forward, but the price was a little bit over the top, at least with what I paid. The flowers looked very nice once received and the delivery time was spot on!

Date of experience: September 2, 2016
Mike N.
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Same day delivery
September 2, 2016

Same day delivery - quick and easy! Nice selection of items available on the web site. Will use service again!

Date of experience: September 2, 2016
Denise T.
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I ordered this for my niece and she loves it
September 2, 2016

I ordered this for my niece and she loves it. I love that some carnations were added to it.

Date of experience: September 2, 2016
Anne F.
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Really happy with the overall purchase and timely delivery. Wish the shipping charges were less however.

Date of experience: September 2, 2016
willann a.
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I was displeased due to the flowers received
September 2, 2016

I was displeased due to the flowers received.
I chose the arrangement for several reasons:
Rafia on the mason jar - it was gift ribbon
I ordered deluxe and it was skimpy
There were purple, red, green flowers plus sunflowers - very fall like arrangement which i was looking for, as it was for a table topper.
It was a spring color bouquet with sunflowers. White, light pink and another pink, very dull, no vibrance and did not go with the table topper that I wanted as shown online! Very much displeased!
I love to say, and usually do, wonderful things and reviews but cannot in this case.

Date of experience: September 2, 2016
Janet W.
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Thank you for your wonderful selection and for making this so easy.

Date of experience: September 2, 2016
Lequan m.
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It was on time
September 2, 2016

It was on time

Date of experience: September 2, 2016
Melanie D.
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Product delivered did not have the same amount of snack that your advertising showed. I ordered the biggest basket and it looked like the smallest one. I loved that it was easy to order, you have a wide variety of products and you delivered on time and confirmed delivery. Just wish product would have been better.

Date of experience: September 2, 2016
Boon C.
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The pricing on the website was not accurately communicated to me until the final step, and I'd clicked confirm without reading. My fault. But I spent significantly more than the site was suggesting I'd spend.

Date of experience: September 2, 2016
bojan W.
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This was terrible
September 2, 2016

This was terrible. Delivered an hour late to a wrong address and never notified me. I saw the flowers by chance at the neighbors house. Crumpled, wilted and dead. Left them there. Will be filing a chargeback if i don't get a refund.

Date of experience: September 2, 2016