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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Gay H.
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Easy to shop on the website and easy to order...
September 3, 2016

Easy to shop on the website and easy to order...I hope the flowers look as pretty as the picture!

Date of experience: September 2, 2016
C P.
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Flowers looked even better than online!
September 3, 2016

Flowers looked even better than online!

Date of experience: September 2, 2016
B Q.
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Wonderful experience and lovely flowers!
September 3, 2016

Wonderful experience and lovely flowers!

Date of experience: September 2, 2016
Lorie O.
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Have used this service in the past and have always been pleased with both the delivery and product quality

Date of experience: September 2, 2016
Debra k.
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Easy to maneuver through the site
September 3, 2016

Easy to maneuver through the site. My mother-in-law loved the flowers!

Date of experience: September 2, 2016
Diane B.
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The flowers are beautiful, the arrangement is very nice. I added the ribbon/banner, which is very nice on the arrangement. Delivered as promised. Thank You all very much. You have made the day special.

Date of experience: September 2, 2016
Rex N.
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You added service/handling fee without saying it before ordering or entering payment.

Date of experience: September 2, 2016
Mary C.
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Rates to recommend and to reorder depend upon final delivery and flowers!

Date of experience: September 2, 2016
Tosha A.
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What I selected wasn't what was received
September 2, 2016

What I selected wasn't what was received. I selected purple roses with purple Lilac, in a purple vase that had a crystal design. I selected all purple balloons and a bear. I didn't select the most expensive option but the one in the middle and the amount of money I paid I wasn't happy with the look of the flowers. There were no lilacs and instead a type of purple flower. There were only a few purple roses. It looked more like the standard small size instead of the premium. The balloons were purple and yellow. The vase was just a cheap purple plain vase. Next time I will call directly to a florist shop verses ordering online.
I wasn't happy with the order it looked nothing like what I had selected on the internet.

Date of experience: September 2, 2016
Richard C.
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Why did the price change when I got to the checkout
September 2, 2016

Why did the price change when I got to the checkout. $31.99 was the price but checkout showd 39.99

Date of experience: September 2, 2016
Jessica S.
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Flowers were beautiful & arrived on time even tho I ordered the day before. Price was nice too. Thanks!

Date of experience: September 2, 2016
Ed X.
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The flowers were beautiful, thanks for a great service.

Date of experience: September 2, 2016
Sarah s.
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It was two days later the flowers were not what I ordered

Date of experience: September 2, 2016
Laura F.
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The flowers were for a friend who just lost her husband. I appreciate how fast they were delivered. She loved them.

Date of experience: September 2, 2016
Teresa H.
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Easy, convenient, attractive, and awesome experience!

Date of experience: September 2, 2016
Caroline S.
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I was told they flowers would be delivered the same day that I ordered them. However, they were not actually delivered until 4:30 pm the next day. However, I called in the morning to find out why they hadn't been delivered and they apologized and upgraded the order. I am thrilled with the arrangement that was sent, and they included a box of chocolates. Although I was disappointed they were not delivered when I expected, they more than made up for it and I would use them again without hesitation.

Date of experience: September 2, 2016
Peter M.
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In the past, the orders I placed with From You Flowers were delivered by a local florist. This order came vai FedEx, which makes putting together the arrangement a bit of a chore.

Date of experience: September 2, 2016
Liz W.
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After I placed my order, I had one question and was actually surprised how fast I received a response. However, I do have to also mention. I wanted a name added to the signature and when I called to add it, less than one hour after ordering, customer service assured me it was added and updated. Not those exact words but that's the feedback I received. Unfortunately, that name was not on the card. I guess you can say this was my fault when ordering it. I would have been ok with customer service saying they could not do anything for me instead of making me believe it was added. Note to self, make sure no changes are needed to card before you submit order. Other than that, I was very happy with my order. Flowers were beautiful! Thank you

Date of experience: September 2, 2016
Lisa M.
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From You Flowers is so convenient to use and have always been happy with the flowers.

Date of experience: September 2, 2016
ngretta C.
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Thanks for getting it here early
September 2, 2016

Thanks for getting it here early.

Date of experience: September 2, 2016