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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Arletha A.
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Thank You
September 2, 2016

Thank You. My Family Loved the Flowers...

Date of experience: September 2, 2016
Terri S.
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My friend was very happy with her birthday flowers
September 2, 2016

My friend was very happy with her birthday flowers.

Date of experience: September 2, 2016
Amanda I.
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Flowers were lovely and my mom adored them
September 2, 2016

Flowers were lovely and my mom adored them. They made her birthday extra special. Thank you!

Date of experience: September 2, 2016
amanda m.
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It was flawless and amazing
September 2, 2016

It was flawless and amazing

Date of experience: September 2, 2016
Ruby C.
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Nice selections of flowers
September 2, 2016

Nice selections of flowers.

Date of experience: September 2, 2016
Tracy X.
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Once or twice a month I buy flowers
September 2, 2016

Once or twice a month I buy flowers. On time and reliable

Date of experience: September 2, 2016
Kellie S.
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Easy to do and great reminders to do
September 2, 2016

Easy to do and great reminders to do

Date of experience: September 2, 2016
Lori E.
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Delivered as promised
September 2, 2016

Delivered as promised - however, 2 chocolate bars were broken, so not happy about that one.

Date of experience: September 2, 2016
Nancy E.
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These flowers wee delivered to my sister in Idaho and I checked with her to determine my response to your questions. The flowers apparently were loely and had such a lovely fragrance, she was pleased.

Date of experience: September 2, 2016
Catherine d.
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So far very Happy with the service and flowers
September 2, 2016

So far very Happy with the service and flowers. My mom was thrilled. From the photo she sent me of her more recent flowers it seemed a little heavy on the greenery. Maybe some of the flowers were just not opened yet, but it did seem far more greenery than flowers.

Date of experience: September 2, 2016
Lynn G.
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What my sister received for her birthday was NOTHING like the picture that I ordered. I literally cried when I saw the arrangement. This was my second time ordering. The first was a plant for a funeral. I'm.now hoping it did not look like the flowers that were received yesterday.

Date of experience: September 2, 2016
Rhonda M.
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My Mother in law loved her flowers!
September 2, 2016

My Mother in law loved her flowers!

Date of experience: September 2, 2016
Elizabeth Y.
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Very easy to order and a great price and selection!
September 2, 2016

Very easy to order and a great price and selection! Thank You!

Date of experience: September 2, 2016
Kelly H.
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I ordered the candy assortment, instead the basket I received was closer to the snack basket option - which I purposely did NOT chose. I've already contact the customer service and they issued a 20% refund. I appreciate their effort, but I still will not be ordering from this company again.

Date of experience: September 2, 2016
Disappointed i.
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Have already sent customer service my concerns about how poorly this order was handled.

Date of experience: September 2, 2016
Sonia C.
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Great service
September 2, 2016

Great service. Thanks!

Date of experience: September 2, 2016
Alicia Y.
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The $14.99 Service/Handling fee came as a surprise!
September 2, 2016

The $14.99 Service/Handling fee came as a surprise! I called before I received the email from you and the CSR made no offer to remove it! I was looking into other options until I received an email offer to waive it, so thank you for that. I chose the Florist Designed Bouquet/Best Value - just wish I could have seen what was being sent in advance. I visited the recipient 6 days after the flowers - now very dead looking - were delivered and was rather shocked to see it had merely been a very ordinary-looking bud vase arrangement with 6 small flowers. I guess flowers are much more expensive in Las Vegas, where these were delivered, and/or they're taking advantage of being able to send an arrangement that they think the sender will never see. In my hometown in Ohio, I would have been able to get a beautiful, full arrangement for that price.

Date of experience: September 2, 2016
Ron C.
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The flowers were lovely as usual and delivered on time and to the correct business address. I'm always surprised at the end of ordering how much the delivery and service fees are as they aren't really called out until the very end. But the service is great as are the flowers so I'm not complaining.

Date of experience: September 1, 2016
Jaime v.
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You should let customers know up front about you service and handling fees.

Date of experience: September 1, 2016
Joyce O.
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Quick and easy, nice selection
September 2, 2016

Quick and easy, nice selection.
The receiver of this arrangement was thrilled!

Date of experience: September 1, 2016