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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Barbara Z.
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Everything has been great!
September 7, 2016

Everything has been great!

Date of experience: September 6, 2016
Janet M.
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So many choices, and the process was simple
September 7, 2016

So many choices, and the process was simple. The flowers were a 1st anniversary gift for my daughter and her wife who just moved into their new home. They couldn't have been happier. The flowers made a very special day even more special.

Date of experience: September 6, 2016
Cindy S.
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Shopping was easy
September 7, 2016

Shopping was easy. Products were easily located. Setting up an account was smooth.

Date of experience: September 6, 2016
Gal F.
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15$ handling fee?
September 7, 2016

15$ handling fee? Outrageous! I wanted to recommend this site to my sister and my girlfriend's friends who want to deliver her flowers as well, but no way (though the flowers themselves have good affordable prices)

Date of experience: September 6, 2016
Carmen X.
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A little disappointed that there was a delay in the morning such that the balloons should have been sent but were not. However, I received a refund for the expedited fee after calling customer service. Eventually, the recipient received the balloons on the same day and was happy with the product.

Date of experience: September 6, 2016
DS V.
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It has been fine, but I wish it would give me an option to send a message to the florist. I need this order, if possible, delivered after 3pm tomorrow.

Date of experience: September 6, 2016
Jace S.
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...
September 7, 2016

Date of experience: September 6, 2016
brenda f.
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I like the beautiful arrangements to choose from and prices the only problem I had I paid for next day delivery and she got it threes days after I ordered it

Date of experience: September 6, 2016
Cynda P.
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My flowers came at just the right moment
September 7, 2016

My flowers came at just the right moment. A family member passed away and a whole bunch of people took down your information

Date of experience: September 6, 2016
Richard J.
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It was easy to navigate
September 7, 2016

It was easy to navigate. Thank you for the free shipping!

Date of experience: September 6, 2016
Tamara R.
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Prices are good, shipping is expensive
September 6, 2016

Prices are good, shipping is expensive.

Date of experience: September 6, 2016
Herman B.
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I don't think what I received was worth what I paid
September 6, 2016

I don't think what I received was worth what I paid.

Date of experience: September 6, 2016
amanda G.
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She seemed to like them
September 6, 2016

She seemed to like them. Thanks

Date of experience: September 6, 2016
Heath M.
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The arrangement my wife received for her birthday did not look like the online images. Most of the flowers have already bloomed so it isn't a timing issue, there was just a lack of filler and greenery. Also not the full array of colors as the online images promised. She was happy with the flowers but I was disappointed.

Date of experience: September 6, 2016
Joseph Y.
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Processing fee is misleading
September 6, 2016

Processing fee is misleading

Date of experience: September 6, 2016
Vera W.
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Experience was ok
September 6, 2016

Experience was ok

Date of experience: September 6, 2016
christina F.
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The item was not delivered as pictured
September 6, 2016

The item was not delivered as pictured. It was supposed to be delivered in a decorative container and instead came in an easter basket

Date of experience: September 6, 2016
john g.
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Great delivery time beautiful arrangement shipping charges a little high

Date of experience: September 6, 2016
Charles p.
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Great job she was very satisfied
September 6, 2016

Great job she was very satisfied

Date of experience: September 6, 2016
ethel w.
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The flowers always arrive on time and are fresh
September 6, 2016

The flowers always arrive on time and are fresh

Date of experience: September 6, 2016