On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Would prefer to see service fee ahead of time instead of suddenly at the very end of checkout. Could have made better and more affordable choices the first time around that way.
I saw the flower arrangement I sent to my sister in person when I visited four days after delivery of the flowers. They were very nice and still in good shape. My only comment is that, considering I upgraded to the "medium" level, I think it should have been a larger arrangement.
Shopping is easy. Using the coupon codes is not. When placing an order it auto links and I can never use my "unlimited" free shipping coupon code instead of using the prepopulated code that is not able to be changed.
MADE THE ORDER SIMPLE FOR HOSPITAL DELIVERY. AS LONG AS IT LOOKS AS NICE IN PERSON AS THE WEBSITE.
Smaller than expected.
Only surprise was the 14.99 handling fee, that was never mentioned until check-out... Almost cancelled it all... Will probably look a little harder at others next time, as a result of this...Patrick
PS - my disappointment was that my wife didn't receive before noon, and I paid extra for that... Patrik
It was good, the only complain is that I paid more to be deliver the same day and it was deliver 2 days later.
The flowers were very nice and just as I expected them to be. The only disapointment is I didn't receive one of the banners that I paid extra money for.
Very pleased with the service the flowers everything was great the prices was excellent
Even though my mother was extremely happy with the bouquet when I saw it I have to say that the only thing resembling what I saw online when I ordered was the color of the flowers. It was not nearly as large as what I ordered online.
Only problem
I was unable to change the zip code without beginning a new order
The bouquet was smaller than I expected
But was beautifully displayed
The flowers delivered to the funeral home were not half as nice as the product picture we ordered from. Some were even wilted and decaying! I was embarrassed when I saw them! I took pics and sent them in an email to Fromyouflowers expressing our dissatisfaction. They replied within 24 hours and refunded half of our money as well as contacted the delivering florist to inform them of our complaint. The price was good and were delivered same day. Just not good flowers. Because of the great customer service we would be willing to try Fromyouflowers again.
Great
My sister, who received the flowers, was very pleased with the arrangement and commented on the good quality of the product. I am also very pleased with the service and will consider you again should the opportunity arise.
All good
I just hope it was what I ordered and it will be delivered on time
Flowers arrived on time
Quick
The flowers that arrived did NOT look like the picture I chose! Also I ordered a premium bouquet and most of the flowers were not in it! At this tme I am very dissatisfied with your product/ service and would probably think again before ordering
Amazing selection.and easy to work website!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members