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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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John M.
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Were delivered to recipient on time and date
September 15, 2016

Were delivered to recipient on time and date. Recipient very happy, so I'm happy too

Date of experience: September 14, 2016
Kim M.
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Flowers arrived late and they were wilted and brown
September 15, 2016

Flowers arrived late and they were wilted and brown.

Date of experience: September 14, 2016
Gerrie M.
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I put on my order that these flowers were from Doug & Jeri Martin, however, that was never put on a card for the receiver to see who the flowers were from. I didn't choose to send a card with a note attached, but thought our names would be put with the flowers.

Date of experience: September 14, 2016
Brian s.
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My last 3 orders have been bad, this is my last try here, using my gift certificate, and coupon. May not return if it goes as it had in the past! (This was my past survey)

So I ordered the 3 roses w/baby breathe and fern accents but decided due to my coupons to get the next size up. Well wish I wouldn't have, the only difference between the regular and deluxe is more BABY BREATHE! So I paid an extra 10 bucks for extra baby breathe? Sigh, this is my last time, I am not even going to call and complain, dont have the time.

Date of experience: September 14, 2016
Angela G.
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Happy so far
September 15, 2016

Happy so far

Date of experience: September 14, 2016
Linda K.
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Easiest online flower purchase I've ever done!
September 15, 2016

Easiest online flower purchase I've ever done! Thanks!

Date of experience: September 14, 2016
Traci P.
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Easy and affordable for next day delivery
September 15, 2016

Easy and affordable for next day delivery

Date of experience: September 14, 2016
Andrew H.
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It was fairly simple, eager to see the flowers in person to judge if a hundred dollars was worth it.

Date of experience: September 14, 2016
Deanna N.
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Service charges are excessive!
September 15, 2016

Service charges are excessive!

Date of experience: September 14, 2016
Lil Z.
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...
September 15, 2016

Date of experience: September 14, 2016
christina E.
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Great arrangement
September 15, 2016

Great arrangement

Date of experience: September 14, 2016
Judy Z.
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Ez
September 15, 2016

Ez

Date of experience: September 14, 2016
Roma f.
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The flowers were very nice
September 15, 2016

The flowers were very nice- I thought I ordered a larger size but this was nice!

Date of experience: September 14, 2016
Martha P.
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Quick & simple ordering
September 15, 2016

Quick & simple ordering. However, the deluxe arrangement looked standard. Not what I was expecting after reading other reviews about the same arrangement.

Date of experience: September 14, 2016
Adrienne A.
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Love the shopping experience, it was super easy & the delivery was perfect & flowers were just as pictured.

Date of experience: September 14, 2016
Constance M.
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I have ordered from fromyouflowers
September 14, 2016

I have ordered from fromyouflowers. The flower arrangements are always beautiful and fresh...

I was disappointed that I could not change the delivery date when I found out the recipent was not going to be home for two weeks. I tried to contact fromyouflowers immediately and was not able to talk to anyone, the phone was answered by a recording and I was put on hold for an unacceptable amount of time.no one ever came on the line. I then emailed them, received an email back the next day saying they could not change the date.

Date of experience: September 14, 2016
Brian H.
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Flowers
September 14, 2016

Flowers.

Date of experience: September 14, 2016
Maciah W.
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The color of the flowers recieved was different than expected. Ordered Orange roses and ended up with yellow ones. However she loved them all the same so it wasn't so bad.

Date of experience: September 14, 2016
Moraima J.
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Love free shipping
September 14, 2016

Love free shipping.

Date of experience: September 14, 2016
Gayla o.
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AWSOME website
September 14, 2016

AWSOME website
Have used them often!

Date of experience: September 14, 2016