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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Service and handling fee a little steep...my order was 2x what I thought it was going to be.but my mom is 82 and I'm in Indiana so it is what it is!
Easy ordering process fast delivery!
My order was delivered on time and I'm told, it is beautiful
Perfect for hospital patient! Bee Well-CUTE idea!
I have ordered from you before recently. The flowers were beautiful but did not last as long as I or my wife thought they would. They were premium roses ordered for our 50th anniversary.
I was very pleased with my first order other than what is posted above and my second order that I just received is nice enough but the picture looked much better to me than the actual flowers received including that the picture showed six roses but there were only five in the received arrangement.
Ordered at 12:30, the flowers were delivered at 3 (which of course may vary by destination).
I was hesitant at first because I didn't see anything that detailed what constituted same day delivery (would they try to deliver at 6pm to my wife's work?). But after ordering, the confirmation email specified that accepted same deliveries would be delivered by 5pm for businesses and 6pm for residential.
Based on my experience, I would use them again for a same day delivery.
Liked being able to pay with my Amazon account
Everything was wonderful, except the florist wrote "Josh" instead of "Justin" on the card.
I've ordered from ProFlowers before and the flowers were fresh and beautifully arranged, and I'm hoping for the same this time.m
The flowers arrived as expected, were fresh and lovely, and I have no complaints. ProFlowers is my source for fresh flowers. They use the best florists and delivery is as close to designated time as is possible in NYC.
My order was delivered a day too early. Recipent was not at home when flower arrangement was delivered. Delivery lady waited nearly an hour, but the recipient did not return home until Tuesday, Sept. 20th., which was date I asked for flowers to be delivered. Arrangement was left with neighbor. Very disappointed because flowers were not fresh.
Great service for online ordering. Thanks!
Can't tell until flowers are delivered. Hope they're really nice.
The flowers were a birthday gift to my sister and she loved them.
Terrific selection and easy processing.
This site was easy to use and my mother was thrilled with the beautiful yellow roses she received. Service is very fast as well.
The mini rose plant was a gift for my parent's 64th anniversary and they arrived in the afternoon. My mother said they were beautiful little roses in a pretty planter.
Very dissatisfied with the quality of the flowers compared to the photo that was shown! And I ordered the large choice so it would look like the photo. Will make sure family and friends don't waste their money ordering from this company.
The surprise service fees at checkout is not good business practice. Customers want to know what they are paying when they select the item. I initially intended to place two orders until I arrived at checkout and discovered an extra $30 in fees. When I discovered the fees I removed the extra order and ordered only what I absolutely needed.
The experience was great except for what was already mentioned. Simply put, Sam Walton would have been as successful as he was had he chosen to ambush customers with additional charges at checkout. Your site is certainly something I would use but I didn't appreciate being ambushed at checkout. If I would have had time I would have searched for another site or called a local florist. In this case it was a quick solution that ended up costing me $15. Had the $15 been included in the item price while browsing I would have still purchased the same product. I don't believe most customers would have a problem with the additional $15. Adding the $15 at checkout just gives the customer a feeling there is something underhanded about the deal. Make people feel comfortable and confident about their purchases and decisions and they will pay more. It's all about the experience!
Shopping was easy- being a return customer depends on the product
Ordered before and flowers were supposed to be multi colored and arrived done in all white flowers. Giving one more chance to do good, I have not received s picture of this arrangement yet to give a true rating.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members