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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tasbih G.
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Love it
September 21, 2016

Love it,

Date of experience: September 21, 2016
Deborah L.
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Flowers were beautiful
September 21, 2016

Flowers were beautiful. One order couldn't be delivered on a Sunday because there were no florists in the area open that day. They alerted me immediately and confirmed a Monday delivery was acceptable and upgraded the arrangement to deluxe at no extra charge. Will definitely use them again.

Date of experience: September 21, 2016
warre s.
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Services and products was great
September 21, 2016

Services and products was great

Date of experience: September 21, 2016
Jessica J.
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It was actually much nicer than I expected
September 21, 2016

It was actually much nicer than I expected. Usually I order flowers and when I see them in person they are a disappointment, but these were the opposite.

Date of experience: September 21, 2016
Suzi L.
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Very quick to find and buy a bouquet for a last minute birthday delivery. I was very impressed with the selection and the price and easy use of the website. Will definitely be coming back. (As long as the bouquet delivered looks good and arrives on time.)

Date of experience: September 21, 2016
kate B.
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Hate the added on fee at the end...
September 21, 2016

Hate the added on fee at the end... I refuse to use websites that do this... all fees should be up front

Date of experience: September 21, 2016
Rafael N.
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The flowers were great and so was the teddy bear the only thing that really diasatisfied me was the box of chocolates I paid for a medim box and the one I got looked like a small box plus it was all dark chocolate...not everyone like dark chocolate that much!

Date of experience: September 21, 2016
Cindy C.
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Easy to place my order
September 21, 2016

Easy to place my order. Plenty of options to choose from.

Date of experience: September 20, 2016
Rita R.
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The best flowers ever I can depend on you as over the year they have always been fresh
I send them to my sister close to every other week and they last. She is always so happy to see them arrive. Thank You

Date of experience: September 20, 2016
Raini Z.
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Quick & easy order online...
September 21, 2016

Quick & easy order online... However same day delivery was offered, and it turned out, that wasn't the case... But was offered refund & upgrade + 15.00 credit which was very acceptable!

Date of experience: September 20, 2016
Pauline G.
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My daughter in law sent me a photo straight away and posted them on FB. They looked as they did on your website and she was thrilled.

Date of experience: September 20, 2016
Nicola P.
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The website is easy to use and fun to browse
September 21, 2016

The website is easy to use and fun to browse.

Date of experience: September 20, 2016
Arthur N.
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I wish I could see the total price up front before going all the way through to the billing process.

Date of experience: September 20, 2016
Carole I.
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My adult granddaughter had surgery today so I sent her the smiley face mug with flowers and a teddy bear - she was thrilled! She sent me pictures of what she received and I was very pleased - it met or even succeeded what I'd hoped for.

I'd been a little frustrated with all the repeat items I had to fill in when ordering, but the quality of the product made it worth it.

Date of experience: September 20, 2016
Jessica M.
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The description and pictures showed a Mason jar, but it was just a clear vase. No Mason jar.

Date of experience: September 20, 2016
Virginia W.
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Very easy...
September 21, 2016

Very easy...thanks for the 20% off...will use you again for sure. The flowers were absolutely beautiful!

Date of experience: September 20, 2016
Kris N.
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After not receiving a shipping confirmation at all
September 21, 2016

After not receiving a shipping confirmation at all. I finally called the hotline number listed on the website twice. And twice I sat on hold for 20 minutes a piece listening to a recorded message saying, "Your call is very important to us. Please hold and the next available representative will be with you shortly." But I never got past the message. Then I did my own research looking the company up on the BBB website to find that you had been flagged. It said to contact someone directly dial *this number*..." Upon dialing that number a voicemail message stated that person would be out of the office until Wednesday. If I needed immediate assistance to call *this number*. So I called the number given and finally got through to a person. Who looked up my order and found that it had gotten lost in the "spam" e-mail folder. Then they called the florist in my area and finally got it confirmed that it would be in the van and delivered before 5pm. At this point it was 2pm. I originally placed the order at 5am. My wife finally received the order at 4pm. So no. I will not be recommending you to anyone. Also, when I placed my order I was expecting to pay the $34 after tax. Upon checkout, a sudden fee of over $12 was added and I wound up paying almost $50 for a small bouquet.

Date of experience: September 20, 2016
TaeOk K.
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Loved the discounted price
September 21, 2016

Loved the discounted price. Didn't like the charges for weekend delivery.Tried to call your number but the holding time was too long. It was more than 15 min. Overall I will use your company again in the future.

Date of experience: September 20, 2016
Lori Y.
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I seleted the ungraded version ob the arrangements but im not convinced I got an "upgrades" version. It was smaller then I thought it would be.

Date of experience: September 20, 2016
Sally A.
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This was my first order fromyouflowers.com and ordering was easy! My daughter sent a picture and it looked good! Thanks so much!

Date of experience: September 20, 2016