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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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marlys G.
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Wish I could have arranged the message on the sympathy card as I entered it. We had several families involved and wanted to get all names in. And we did not have room for them in the signed by field.

Date of experience: September 22, 2016
Elizabeth A.
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Called to see if my first order went through ( I had phone problems) the lady I spoke to was great

Date of experience: September 22, 2016
Norma B.
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Love this site, not thrilled with the high cost of service & handling, I don't need this delivered until Monday 9-12 so $14.99 is to high, guess that why I got a $11.71 credit?oh well the flowers are nice

Date of experience: September 22, 2016
Bev L.
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Ordering was easy, product was as pictured and delivery was on time!

Date of experience: September 22, 2016
Norman W.
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...
September 22, 2016

Date of experience: September 22, 2016
john f.
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I will never order from you guys again,what a joke I upgrade to the largest floral arrangement for my wifes Birthday thinking I probably got to many flowers she brings it home from work and I see it and couldn't believe what a paid for, a mediocre 25 dollar arrangement that I could have picked up from a grocery florist. Small arrangement flowers fighting to stay alive just a joke. At least the balloon was filled with helium so not a total bust I guess. Would never order from the site again.

Date of experience: September 22, 2016
cynthia X.
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Another happy customer...
September 22, 2016

Another happy customer...

Date of experience: September 22, 2016
JMarsala B.
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The arrangement received looked lifeless
September 22, 2016

The arrangement received looked lifeless. Not impressive. I paid for the highest level you offered and the arrangement was lost by gaps and spaces from every angle in it. It looked nothing like the picture except in color and flower type.

Date of experience: September 22, 2016
Dom H.
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You charge me extra for early delivery, but still...
September 22, 2016

You charge me extra for early delivery, but still you made delivery at 5:30. So why did you charge that $7 for?

Date of experience: September 22, 2016
Susan P.
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I love the idea of ordering online, however those...
September 22, 2016

I love the idea of ordering online, however those flowers that were received looked terrible! So dried out and the ribbon that went around the vase was wrinkled. I am very unsatisfied and disappointed WILL NOT use your service again. I feel I was ripped off and will letting others know.

Date of experience: September 22, 2016
Cathy M.
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Received on time
September 22, 2016

Received on time. Would recommend

Date of experience: September 22, 2016
christiane b.
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The flowers were very beautiful and fresh thank you
September 22, 2016

The flowers were very beautiful and fresh thank you

Date of experience: September 22, 2016
Tammy A.
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Quick and easy to order
September 22, 2016

Quick and easy to order. Items were delivered quickly.

Date of experience: September 21, 2016
BLSJR O.
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All were very pleased
September 22, 2016

All were very pleased.

Date of experience: September 21, 2016
Susana L.
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Quick & easy love it
September 22, 2016

Quick & easy love it.

Date of experience: September 21, 2016
Marcia D.
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Everything went well and she loved the flowers!
September 22, 2016

Everything went well and she loved the flowers!

Date of experience: September 21, 2016
Joan J.
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Please do not add the $4.99 expedite to the order if it is not requested. This is deceiving to the sender that doesn't look very closely at the order summary.

My comments are for your company not for the public. If your merchandise has the original price and the discounted price and I have a $10.00 coupon when I apply the code it should show my $10.00 deduction.
Ex ($39.00/now $29.00 With my coupon code you said I earned at $10.00, my cost should be $19.00 not
$29.00 as the summary kept showing so I decline to make another purchase.)

Date of experience: September 21, 2016
donna g.
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Great service thank you
September 22, 2016

Great service thank you

Date of experience: September 21, 2016
katelin M.
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It was a great experience overall
September 22, 2016

It was a great experience overall

Date of experience: September 21, 2016
Yvette G.
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The flowers were a gift for my brother-in-law's birthday. He had never gotten flowers before so these were quite a surprise. He said the roses were huge, beautiful, perfect, and brilliantly colored, lighting up the whole house! So glad I ordered these from you.

Date of experience: September 21, 2016