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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Angelica T.
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Was surprised about the handling fee but other than that it was easy and hard too pick from all the wonderful options.
Not satisfied with the product and was sad to find out 3rd party called my sister the recipient to return the product since i was credited the move

Date of experience: September 21, 2016
carole h.
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Quick efficient and hopefully good quality
September 21, 2016

Quick efficient and hopefully good quality
My friend received them today in US and was thrilled with them
Excellent service and good customer communication

Date of experience: September 21, 2016
Mary H.
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My aunt was pleased with the flowers
September 21, 2016

My aunt was pleased with the flowers

Date of experience: September 21, 2016
Dwayne T.
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Same day delivery was great
September 21, 2016

Same day delivery was great. Fairly pricey for the handling though. Wasnt expecting that cost in addition to shipping and sales tax

Date of experience: September 21, 2016
Susan t.
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Recipient very happy
September 21, 2016

Recipient very happy

Date of experience: September 21, 2016
Kathleen F.
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Very easy to navigate the site
September 21, 2016

Very easy to navigate the site. So thrilled that I could get same day delivery. When my daughter sent me a picture of the flowers she received, I was disappointed with the flowers in their arrangement. Although I do realize that flowers ordered at the last minute might have some changes in the flowers provided as opposed to what the picture showed, I wish that that had been more clearly outlined on the site...namely that the flowers might be quite different than what was ordered. I couldn't tell from the picture my daughter sent if, in fact, the flowers were worth the value I had paid for them.

Date of experience: September 21, 2016
tammy G.
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I thought i would get a persoalzed local delivery...
September 21, 2016

I thought i would get a persoalzed local delivery not a drop off by a truck the flowers are wilted and turning brown, the card enclosed was not impressive expected more dor the money especially when having to pay a high handling fee not impressed

Date of experience: September 21, 2016
Sarcia C.
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It was nice and simple
September 21, 2016

It was nice and simple

Date of experience: September 21, 2016
Scott I.
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My wife loved the bouquet and it was delivered very fast! My overall satisfaction is a 10

Date of experience: September 21, 2016
Mz P.
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Great Experience and will shop again
September 21, 2016

Great Experience and will shop again.

Date of experience: September 21, 2016
Faith B.
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I was so unhappy with the outcome of the florist the flowers delivered were nothing like the arrangement I ordered on line, so disappointed I was hoping more effort would be put into it because that arrangement was for a male firefighter The arrangement was made by San Jacinto Florist

Date of experience: September 21, 2016
Rebecca O.
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Easy
September 21, 2016

Easy. Huge selection. Love the same day delivery. My granddaughter said they were' amazing'.

Date of experience: September 21, 2016
Amanda Q.
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Commuication, was horrible
September 21, 2016

Commuication, was horrible. I called two separate times about the order. Over 30 mins on hold with the most annoying repetition of any customer service line ever. I emailed ask to be called, was told within the hour. Never called back. Website said not delivered. Then they were very late. And look nothing like the picture. And even paid extra for the deluxe. Never ever ordering for you again. Horrible experience and stressful.

Date of experience: September 21, 2016
Terri G.
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The color of the flowers were different than what was pictured. The picture had some sunflowers, peach colored and blue/purple flowers and the arrangement was mostly yellow and red flowers.

Date of experience: September 21, 2016
Reena F.
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Overall satisfied except my name was cut into 2 -instead of "Reena", message read "Re Ena".

Another word, "surprises" also was cut into 2.

Date of experience: September 21, 2016
Jennifer O.
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Cost and product was better then others online
September 21, 2016

Cost and product was better then others online.

Date of experience: September 21, 2016
Anonymous O.
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I felt the arrangement was fairly small for the cost and the handling charges were pricey.

Date of experience: September 21, 2016
Jessica H.
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The delivery charge was a bit much, IMO
September 21, 2016

The delivery charge was a bit much, IMO.

Date of experience: September 21, 2016
Marge B.
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I sent the flowers to someone in California
September 21, 2016

I sent the flowers to someone in California. I know they arrived on time and was told they were beautiful. I did not see them myself.

Date of experience: September 21, 2016
Mary A.
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Painless and fast
September 21, 2016

Painless and fast. The flowers were beautiful but not as full of an arrangement as I expected. I also did not realize they were coming from MD. A good ride for the floral delivery guess that's why the delivery charge was $14.99. I did not mind adding $2.99 for delivery in 4hours. I felt what was portrayed in the picture was no where near the size of the arrangement I got. That is what made my experience less than I originally wanted to give!

Date of experience: September 21, 2016