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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Easy shopping, secured site, and great gift choices.
The plant that was delivered did not look like the pictured item that was ordered
Everything is great! Our recipient was very happy!
It was quick and easy, delivery happened as promised and the quality was excellent.
Very easy and straight forward! When they were unable to deliver the same day they contacted me and also called the recipient to let her know it was their issue and made a fair compensation. Excellent customer service.
The 14.00 service/handling fee was a surprise. It was not clear when browsing that this fee would be there. I would have bailed had I not spent the time to go through the process.
Sneaky added fees were disappointing
The site had a wide variety and my friend was happy with her flowers.
However, the main reason I ordered is because they advertised same day delivery which did not happen. They need to work on customer service for sure. There is a link where you can track your order, but it did not work. Then they have a link where they promise to track and let you know within one hour about the status and I tried that twice with no response.
I sent an email after that and did get a response and an apology. They also refunded my same day fee that I paid. However, I feel if an order is not going to be honored the same day as promised they should be proactive and let the customer know. I don't feel I should be the one trying to find out why there is a delay.
So the product was fine, but the customer service is not.
1st time ordering. Would use again
Beautiful flowers wonderful arrangement daughter very happy
can't ask for anything more.
AwesOme!
The order was easy to place on line and the flowers were exactly what I expected and delivered in a timely fashion.
Ordering was easy- appreciate the free shipping/delivery. The flowers arrived beautiful, healthy and exactly as pictured. So very pleased!
IT WAS EASY WHICH MAKES MY LIFE EASIER. THANK YOU
Loved the selection!
Appreciate the prompt delivery.
I brought some flowers for my Second wedding anniversary and i love them thank you they are beautiful.
The delivery free is a bit steep, that's my only hesitation to use you all the time. Although the product was what I ordered, I was disappointed in the high price for such a small gift.
The picture was cut off on the right side the flowers where just stems no blooms
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members