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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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June W.
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I use you ALL the time whenever I need flowers...
September 29, 2016

I use you ALL the time whenever I need flowers...I have never been disappointed!

Date of experience: September 29, 2016
ac M.
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Great selection, good prices, and convenient same day/next day delivery

Date of experience: September 29, 2016
Barbara C.
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Our friend was very pleased with this
September 29, 2016

Our friend was very pleased with this

Date of experience: September 29, 2016
Larry C.
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The overall service has exceeded my expectations
September 29, 2016

The overall service has exceeded my expectations. I'm very satisfied and would recommend to others.

Date of experience: September 29, 2016
Annie E.
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First of all, the ordering/payment system is cumbersome and time- consuming. Then,after several minutes into the process we received the $14.99 handling fee, which we were originally assured we would not. It was only after backing out of the order completely that we received an email telling us if we come back we would get free shipping. And then the original price jumped from $31.99 to 39.99. Deception. Not appreciated. EDITED: We bought the flowers for our daughter who lives in another state. They were delivered in the morning of designated day, and from the picture she sent they are beautiful! So I do feel much better about our overall experience :)

Date of experience: September 29, 2016
Bernadette S.
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The entire experience was easy and speedily dealt with

Date of experience: September 29, 2016
CYNTHIA W.
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VERY EASY TO USE...
September 29, 2016

VERY EASY TO USE... I NEED TO SEE HOW THE PROSESS GOES...EVERYTHING WAS GOOD.

Date of experience: September 29, 2016
JOANNA A.
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I HAD AN EXTRA SAVINGS COUPON BUT COULD NOT ACCESS THE CODE. THIS COUPON WAS FROM A PREVIOUS ORDER.

Date of experience: September 29, 2016
Nancy A.
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Arrangement was great
September 29, 2016

Arrangement was great.

Date of experience: September 29, 2016
Diane M.
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As both a recipient and a gift giver I couldn't be happier with your roses and your customer satisfaction.

Date of experience: September 29, 2016
Robert K.
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Good but would have liked to send numerous different arrangements that you your site kept telling me no.
Also, the card had misspellings.

Date of experience: September 29, 2016
alex e.
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Expensive
September 29, 2016

Expensive. But its so far a very reliable way to send flowers to my girlfriend, i live overseas...and this has helped keep us close.

But again, very expensive!

And the flowers she received were no where near similar to the sort I ordered her. The florist who put it together didn't even include a single carnation...the bunch was supposed to be nothing BUT carnations.

Date of experience: September 29, 2016
Todd I.
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$12 handling fee is too much!
September 29, 2016

$12 handling fee is too much!

Date of experience: September 29, 2016
Kelli L.
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Awesome!
September 29, 2016

Awesome!

Date of experience: September 29, 2016
isabel U.
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I didnt see the flowers yet so I wouldn't know..
September 29, 2016

I didnt see the flowers yet so I wouldn't know. And the birthday boy wasn't even home out of town. Fail! Thanks anyway for good service!

Date of experience: September 29, 2016
kimberly I.
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Very good value for the price
September 29, 2016

Very good value for the price.

Date of experience: September 28, 2016
Brooks B.
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Happy with the product and ease with the web site ordering

Date of experience: September 28, 2016
David B.
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One of the stems on the flowers I received were broken so it is a flower with a height of 2 inches

Date of experience: September 28, 2016
Leslie B.
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Received very late
September 29, 2016

Received very late- possibly after delivery window

Date of experience: September 28, 2016
Chauntelle D.
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I like the service you deliver
September 29, 2016

I like the service you deliver.

Date of experience: September 28, 2016