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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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dave c.
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Your site offered a great variety of products to select from; appreciated the 20% discount, which made your arrangements better priced than the competitors. Almost canceled the order though, when I saw a $14.95 handling fee come up on the check out page- just closed out the page; but then got another email shortly thereafter, offering free delivery, which I then accepted and ordered the arrangement. Another plus was that the arrangement was delivered a day earlier than scheduled- only thing I would have liked, was to have gotten some type of status update on the delivery status of the arrangement from somone along the way.

Date of experience: September 29, 2016
Catherine K.
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Your website worked well, now I just need to see what the plant looks like that is delivered.

Date of experience: September 29, 2016
Zachary C.
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Was easy and on time
September 30, 2016

Was easy and on time

Date of experience: September 29, 2016
Samantha K.
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Very satisfied!
September 30, 2016

Very satisfied! I will definitely order from you again. Thank you.

Date of experience: September 29, 2016
Alma H.
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)
September 30, 2016

;-)

Date of experience: September 29, 2016
Nelya B.
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Very good
September 30, 2016

Very good

Date of experience: September 29, 2016
Mary M.
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Easily ordered flowers
September 30, 2016

Easily ordered flowers

Date of experience: September 29, 2016
Carolyn K.
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The arrangement for my friend doesn't look much like the arrangement I ordered on line. It's still pretty but not sure I'm as happy about the one she received and the one Pictured online.

Date of experience: September 29, 2016
ro q.
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Easy, great transaction, will do again asap
September 29, 2016

Easy, great transaction, will do again asap

Date of experience: September 29, 2016
Lisa S.
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It was very easy and quick which i love
September 29, 2016

It was very easy and quick which i love. My friend said plant is beautiful.

Date of experience: September 29, 2016
victoria r.
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Very pretty thnak you!
September 29, 2016

Very pretty thnak you!

Date of experience: September 29, 2016
gina b.
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Misleading on the price AND the discount
September 29, 2016

Misleading on the price AND the discount. I looked at the price prior to your site asking for my email stating I would get a 20% discount. The price remained the same throughout.

Date of experience: September 29, 2016
Morgan H.
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I admit i made a mistake on the card and almost immediately called and requested the card be changed. The person i spoke with told me it wouldn't be a problem and that she would make the change and contact the store and make sure that the card was updated. To my embarrassment the card was not updated and if they had just told me that they couldn't make the change I could have cancelled the order and redid it. It's unfortunate that it happened.

Date of experience: September 29, 2016
Michael F.
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Quick and easy
September 29, 2016

Quick and easy.

Date of experience: September 29, 2016
Linda R.
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It was sent late and in a small bowl, not anything like the planter pictured.

Date of experience: September 29, 2016
Sandy E.
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I have always been pleased with my product and service.

Date of experience: September 29, 2016
Michael V.
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Ups left the package in the from door of a closed...
September 29, 2016

Ups left the package in the from door of a closed building, which is located in a 24 hours open park, Luckily I was close by when I received the alert that the package was delivered. My point is that anyone could have taken it. Everything else it's fine Happy with the product.

Date of experience: September 29, 2016
sandra m.
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I am mentally challenged and I am able to order here by myself.

Date of experience: September 29, 2016
Serguei A.
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Was quick and nice
September 29, 2016

Was quick and nice

Date of experience: September 29, 2016
Edwin O.
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Good price, prompt delivery
September 29, 2016

Good price, prompt delivery

Date of experience: September 29, 2016