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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Vickii G.
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I ordered the Southern Peach flowers and none of the flowers were peach. I also upgraded to the Premium and got standard. I want to send you a picture of what was sent. I will never buy flowers from this company again.

Date of experience: June 13, 2020
Marie S.
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Grandson was happy with gift
June 14, 2020

Grandson was happy with gift

Date of experience: June 13, 2020
Eria G.
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It was easy to place order
June 14, 2020

It was easy to place order.

Date of experience: June 13, 2020
Linda L.
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I originally requested same day delivery but did not receive flowers until next day. They were really nice, good quality. I did receive an email telling me that they could not delivery until next day.

Date of experience: June 13, 2020
janet L.
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Item was advertised at 73.99 and got charged 89.99, then was charged another 14.99 and 5.44 for handling.

Date of experience: June 13, 2020
Sami S.
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I good way to surprise some one
June 14, 2020

I good way to surprise some one

Date of experience: June 13, 2020
Jill H.
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It was nice to be able to send beautiful flowers after the passing of our sons friend. Finding flower shops any more is difficult but I know I can trust from you flowers and always the response is great.

Date of experience: June 13, 2020
Barbara E.
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Do you want 20%off?
June 14, 2020

Do you want 20%off? When I hit on the offer over 20 times it kept telling me to fill in all required fields...I did that but never got anything off.
If this wasn't a rush I would have left your site.

Date of experience: June 13, 2020
Jacqueline W.
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Sympathy plant was ordered for an employee whose mom passed away. The employee was not at home when the delivery was made, however, when he did arrive back home - it was after making arrangements for the funeral. He was very grateful and pleased with the arrangement. Stated that the plants in the arrangement were some of his mom's favorites and he loved it!

Date of experience: June 13, 2020
Paulette G.
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First time ordering flowers online, wasn't sure what to expect. Couldn't find any info an deliver/service/handling fees until they were added at checkout. Would have been nice to have that info earlier.

Flowers were a gift someone else so hard to tell for sure, but looked a bit smaller than what I expected. (She sent me a picture.) Still, satisfied overall.

Date of experience: June 13, 2020
Delia R.
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Beautiful selection, easy online ordering, and on-time delivery. - The bouquet is colorful, full, and fresh. Thank you.

Date of experience: June 13, 2020
Bonnie S.
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Excellent service and quality!
June 14, 2020

Excellent service and quality!

Date of experience: June 13, 2020
Sharmar G.
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Have everything I need
June 14, 2020

Have everything I need

Date of experience: June 13, 2020
Maggie M.
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They didn't deliver the day it was supposed to go out, but we are in a pandemic

Date of experience: June 13, 2020
Karen P.
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Quick and easy
June 14, 2020

Quick and easy
Need to reveal those shipping and handling fees when considering price!

Date of experience: June 13, 2020
Jane J.
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They only thing that I felt was high was the delivery Charge. I had to pick something cheaper since delivery was so expensive. The teddy bear

Date of experience: June 13, 2020
Ricky M.
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The service so far has been great although what is perceived in the size or amount that is being purchased for upgrade is misleading. I sent a plant to my sister with balloons it looks nice although it does NOT look any larger for the upgrade in size and price vs., what initially the size I was going to purchase and price. That's disappointing.

Date of experience: June 13, 2020
Ana P.
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Very happy with delivery
June 14, 2020

Very happy with delivery.

Date of experience: June 13, 2020
Sterling S.
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Flowers arrived within a prompt time
June 13, 2020

Flowers arrived within a prompt time. The price was a little high for my lacking and the flowers weren't like the pictures but the person loved them so it was worth it.

Date of experience: June 13, 2020
Mayumi B.
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The flowers were delivered in a timely manner but I was disappointed by the overall size of small arrangement. There were no lilies, stock, or branches in the arrangement. I understand if the florist did not have the exact materials as pictured on the site, but substitutions should be made to make it comparable to what is pictured on the site. I was looking forward to using the credit I received on your site but I think I may try a different site. I just hope it's not from the same florist. At best, the arrangement that was received looked like it should have been $30.

Date of experience: June 13, 2020