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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Peggy S.
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Very impressed!
October 13, 2016

Very impressed!

Date of experience: October 12, 2016
Peter A.
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Perfect, timing and everything good!
October 12, 2016

Perfect, timing and everything good!

Date of experience: October 12, 2016
Joseph S.
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Kind of messed up the first delivery but was very quick to fix it and I am very happy.

Date of experience: October 12, 2016
Samantha B.
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My order was beautiful and my daughter was so excited!

Date of experience: October 12, 2016
Ann M.
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Simply easy
October 12, 2016

Simply easy.

Date of experience: October 12, 2016
Deborah X.
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Delivery is supposedly "free" but there is a $15 handling fee.
I had trouble confirming the receipt of my order. I called customer service and was on hold for 15 minutes. I am not impressed with the service.

Date of experience: October 12, 2016
Sean L.
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It is important that the product arrives on the day I requested and thar the intended recipient does not know about it until the delivery.

Date of experience: October 12, 2016
Dianne I.
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My sister just sent me a picture of the flowers she received and I felt a little embarrassed because they bore no resemblance whatsoever to the flowers I ordered and they weren't nearly as nice. The flowers I ordered were called "Rose and Lily Celebration" and consisted of pink and red roses, large pink lilies and purple accent flowers. It was gorgeous. What I got was a rather unremarkable red, white and pink bouquet without a single lily (so much for the lily celebration). I took ages picking out the perfect colour scheme (pink & purple) but there was no purple at all. I might as well have picked at random. I'm so disappointed. '

Date of experience: October 12, 2016
Andrew C.
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Very convenient to use
October 12, 2016

Very convenient to use.

Date of experience: October 12, 2016
Tamara H.
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You always deliver as expected
October 12, 2016

You always deliver as expected. My recipients all have said the flowers were beautiful.

Date of experience: October 12, 2016
Jen J.
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I had a minor issue with the delivery name and time but over all it was great he loved it and the customer service team did an excellent job taking care of my issue and fairly crediting me $2.99 thank you all for making My Grandfathers hospital stay a little better with the delivery

Date of experience: October 12, 2016
Joe V.
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Easy and delivered quickly
October 12, 2016

Easy and delivered quickly. Will use then again.

Date of experience: October 12, 2016
Mary M.
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Very easy with lots of options
October 12, 2016

Very easy with lots of options.

Date of experience: October 12, 2016
Rafe P.
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Thank you for the flowers...
October 12, 2016

Thank you for the flowers...she loved them

Date of experience: October 12, 2016
Jen L.
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Beautiful product and on-time delivery
October 12, 2016

Beautiful product and on-time delivery. Can't really ask for more than that :)

Date of experience: October 12, 2016
Arlene A.
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The person I sent them to lived them
October 12, 2016

The person I sent them to lived them

Date of experience: October 12, 2016
Donna N.
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$15 delivery seems high!
October 12, 2016

$15 delivery seems high!
Since I am the sender, I did not see the arrangement - you might think of taking a picture of the actual arrangement as it goes out of the store and send that in an email to the giver.

Date of experience: October 12, 2016
JB F.
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Didn't get what I saw on the website
October 12, 2016

Didn't get what I saw on the website.
Website had this: http://fyf.tac-cdn.net/images/products/small/WGFH04.jpg...recieved something that looked like this:

https://scontent-ord1-1.xx.fbcdn.net/v/t1.0-9/*******_**************_**************_n.jpg?oh=4629feb8bdbc8fefc3aafb219cfc3ada&oe=58A390D7

Date of experience: October 12, 2016
Tukumba H.
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Very quick and concise
October 12, 2016

Very quick and concise. Start to finish in less than 3 minutes.

Date of experience: October 12, 2016
Jackie M.
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It was fine should tell about the handling fee ahead of time

Date of experience: October 12, 2016