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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Jose T.
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...
October 13, 2016

Date of experience: October 12, 2016
Cheryl A.
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This was a birthday gift for my brother and he was not only surprised, but loved the goodies in the gift basket.
What a great experience all around for all.

Date of experience: October 12, 2016
Christine R.
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These questions are hard to answer as I didn't receive them
I sent them!

Date of experience: October 12, 2016
mike K.
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Ok
October 13, 2016

Ok

Date of experience: October 12, 2016
Debbie W.
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This was a great experience
October 13, 2016

This was a great experience.

Date of experience: October 12, 2016
R Q.
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Always easy to order and beautiful offerings!
October 13, 2016

Always easy to order and beautiful offerings! Especially love the free delivery free coupon =). The flowers were sent to a recovering friend and she was very pleased. Thank you!

Date of experience: October 12, 2016
Lauryn P.
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They weren't able to deliver my order in time but they've been super helpful and nice to deliver it again tomorrow so it was good!

Date of experience: October 12, 2016
Diane W.
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Easy to use on mobile device
October 13, 2016

Easy to use on mobile device

Date of experience: October 12, 2016
Sandy E.
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Great choices and varieties
October 13, 2016

Great choices and varieties

Date of experience: October 12, 2016
Cheri G.
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My Mom loved her gift
October 13, 2016

My Mom loved her gift. It was a day late (after her birthday) but she was very surprised and happy. Thank you for helping me make my Moms birthday special.

Date of experience: October 12, 2016
Kandace k.
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You never know what the order is going to look like at the other end but both of my orders have been very satisfactory. The recipients were very pleased.

Date of experience: October 12, 2016
lisa D.
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The only thing that the arrangement wasn't as seen in photo

Date of experience: October 12, 2016
Irene P.
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Always pleased with orders from you
October 13, 2016

Always pleased with orders from you

Date of experience: October 12, 2016
Sandra G.
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So I saved $9.00, but the service charge of $14.99 was not mentioned until the very last second. I could have called a local florist in Gastonia and done as well once that charge was added.

Date of experience: October 12, 2016
Vera N.
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Very nice site and good prices
October 13, 2016

Very nice site and good prices. Arrangement wasn't as large an anticipated; also the colors were different than the photo. Overall OK.

Date of experience: October 12, 2016
Ryan Z.
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Very easy
October 13, 2016

Very easy - thank you!

Date of experience: October 12, 2016
Kalisha B.
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Thank you...
October 13, 2016

Thank you...my mother was thrilled to receive flowers and from what I hear they're still fresh!

Date of experience: October 12, 2016
Steve C.
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I would rather give the above ratings at delivery date plus a few days and not at this time.

All worked out well. Hurricane Matthew was involved following my order placement.
Interesting routing. GA to KY to TN to FL Orlando to FL Jacksonville to a town closer to delivery point.
Ordered on the 5th or 6th and delivered on the 10th. I am happy despite the delay due to weather.

There should be a box to allow you more flexibility if we are not caring about a specific delivery date.

Steven L. Carlson
*******697

Date of experience: October 12, 2016
Samantha O.
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I do wish that the shipping/handling was included upfront so you can consider your budget better at the beginning!

The first bouquet that arrived for my sick friend in the hospital was only carnations. Not a single iris or small sunflower/yellow daisy. I was extremely disappointed and embarrassed by the flowers. From hearing how the re-delivery looks it sounds like the "upgrade" also fell short of expectations. She said it mostly looked like the first one. She said maybe there were a few irises.

Unfortunately it looks like in the future I will have to be taking my business somewhere else.

I would like to note however, that the telephone customer service I received was very good. But the arrangement was not what was expected and I feel the photos either need to be adjusted or the florist responsible needs more training/information.

Thank you

Date of experience: October 12, 2016
Kathleen L.
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I ordered flowers for a friend's birthday as a surprize.She leaves in Orlando and we live in Lake Worth.We couldn''t attend in person her b-day.My friend was very satisfied with the flower arrangement,we will definitely use this service again.I am happy that her birthday surprize was a succes!Thank you!

Date of experience: October 12, 2016