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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Nate J.
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Great products
October 18, 2016

Great products. S/H is a little pricey still but keep working on it. Thanks!

Date of experience: October 18, 2016
stasia p.
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The flowers are gorgeous and so fresh!
October 18, 2016

The flowers are gorgeous and so fresh!

Date of experience: October 18, 2016
Kara R.
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Weren't able to get them on the same day after paying for same day delivery but they made up for it by upgrading the arrangement. Great customer service.

Date of experience: October 18, 2016
beth F.
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Everyone said the flowers were beautiful, gorgeous and wow the florist did a great job

Date of experience: October 18, 2016
Kelli F.
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Seems like the product AND delivery were somewhat pricey, but delivery costs were not unexpected for a same-day-delivery order. It would have been nice to see photos of the upgraded items before upgrading to a higher-priced selection, as the item that was delivered did not appear to be any different than the basic item photographed. Otherwise, this was a good experience.

Date of experience: October 18, 2016
Elena A.
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I understand you need to charge for delivering; but I think 15.00 is a bit high...thank you

Thank you!

Date of experience: October 18, 2016
Karen H.
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Shopping experience is great
October 18, 2016

Shopping experience is great. The 15 extra dollars that doesn't show up until you are confirming your order is a deal breaker. I probably will not use you again or recommend your service. Put those charges up front before you have to put in all your information.

Date of experience: October 18, 2016
Helen W.
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I have already gave details expressing how disappointed I am about the flowers delivered to my Mom for her birthday. Customer service was kind and understanding in listening to my feedback and quite responsive in getting me results.

Date of experience: October 18, 2016
Marcela A.
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Great website and a lot of bouquets to choose from!

Date of experience: October 18, 2016
LaTisha V.
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It was fine
October 18, 2016

It was fine

Date of experience: October 18, 2016
Laura U.
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The service fee is too high
October 18, 2016

The service fee is too high

Date of experience: October 18, 2016
Dafna I.
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Processing fee was high, and was not mention until I got to actually orders it.

Date of experience: October 18, 2016
kelly f.
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Was super easy, perfect product!
October 18, 2016

Was super easy, perfect product!

Date of experience: October 18, 2016
Derek A.
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Flowers were delivered on time which is great
October 18, 2016

Flowers were delivered on time which is great. However, the bouquet looked a bit thin for the price.

Overall positive experience

Date of experience: October 18, 2016
Charles B.
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I'm satisfied but concerned right now because several reviews listed on your site have said that the same day delivery did NOT occur. I paid the expedited fee and expect correct same day delivery to the address provided as promised.

10-18-16
I'm very happy and satisfied with my buying experience and will continue to make purchases with you.

Date of experience: October 18, 2016
Ryan A.
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Nice assortments
October 18, 2016

Nice assortments

Date of experience: October 18, 2016
Sherrie V.
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Friend loves pink..
October 18, 2016

Friend loves pink. The flowers arrived within 2 hours of ordering and she absolutely loved them.

Date of experience: October 18, 2016
Brenda X.
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The flowers were for my aunt in Arizona and she called to tell me they were beautiful & the person that delivered them was so nice. Thank You for making her day so special!

Date of experience: October 18, 2016
Ted T.
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I really enjoy ordering from you
October 18, 2016

I really enjoy ordering from you. Great company to work with. Thank you.

Date of experience: October 18, 2016
Susan D.
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Easy format to order
October 18, 2016

Easy format to order

Date of experience: October 18, 2016