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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dellice G.
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My friend said she love them they were beautiful
October 20, 2016

My friend said she love them they were beautiful

Date of experience: October 20, 2016
malcolm g.
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Offer better discounts to international customers
October 20, 2016

Offer better discounts to international customers

Date of experience: October 20, 2016
ken H.
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My Baby girl loves the flowers that she so deserves. Thanks

Date of experience: October 20, 2016
Ann D.
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I though they were upgrading my order because they couldn't do the same day delivery which I paid for.

Date of experience: October 20, 2016
Sami A.
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Everything is fast but the shipping cost is way too much.

Date of experience: October 20, 2016
Aaron U.
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The flowers that were sent to my wife for a just because was not what was on thebadvertise ment for $75 it was like a regular bouquet of flowers in a vase...it didn't even look like the one I chose on your site I would like some type of credit from my order I was alittle embarrass when she got it and the whole office saw it,, I have used other delivery services and for that price I got her 2 dozen longstems delivered beautiful arrangement but inwas recommended to try you I'm just a little disappointed... Can you help recover my pride?

Date of experience: October 20, 2016
trish I.
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The flowers I ordered from the website photo don't look ok anything like the photo my friends received. There are not any sunflowers at all in the arrangement and it looks a bit messy. If sunflowers are out of season they should not be in the photo as on option.

Date of experience: October 20, 2016
William G.
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Easy website to use I will comment when flowers delivered great service

Date of experience: October 20, 2016
Shelley G.
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I ordered the flowers to go out the same day at around 11 am and then got a call at 4:30 that it wouldnt be delivered until today and yesterday was the person's birthday

Date of experience: October 20, 2016
Carl D.
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I did not think they would have delivered after 4:30pm wife want home did not get them tell the next day. My fault for not telling them when to deliver.

Date of experience: October 20, 2016
Patricia S.
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Lots of choices good prices convenient
October 20, 2016

Lots of choices good prices convenient

Date of experience: October 20, 2016
Cassi Q.
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Handling fee was pretty steep 14 Dollars really
October 20, 2016

Handling fee was pretty steep 14 Dollars really

Date of experience: October 20, 2016
joe l.
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I had hoped to get the flowers earlier in the day but they didn't come until the evening when our anniversary celebration was pretty much over. The flowers were in good condition and I was satisfied with the quality.

Date of experience: October 20, 2016
Tim D.
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Easy site to navigate, was able to add Godiva chocolates

Date of experience: October 20, 2016
Kathy M.
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Flowers did not look like the arrangement on the website - and were delivered a day late

Date of experience: October 20, 2016
Michigan
1 review
1 helpful vote
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DON'T DO IT
October 20, 2016

I paid for expedited delivery for flowers for my husband. Flowers were supposed to be delivered by 12 noon. The flowers never came. I called the company around 4 p.m. and I was on hold for about 35 minutes before a person picked up. When a person finally picked up and I told them that the flowers were never delivered, they tried to contact the florist. Well, no one answered at the florist. By now, I have been on the phone for about 47 minutes. I asked just for a refund. The rep told me that they have to wait to hear from the florist. I told the rep that I just wasted almost a whole hour with them and I will reverse the charges. The flowes never showed. Thank goodness I paid via credit card. NEVER USE THIS COMPANY. They not worth the trouble.

Date of experience: October 20, 2016
marianne b.
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I was satisfied with everything until checkout time and found out the extra cost $14.99 for service fee especially after paying for flowers and having them delivered on the date requested at and extra fee. But other than that i was very satisfied with everything.

Date of experience: October 20, 2016
Robert c.
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The flowers were for my daughter
October 20, 2016

The flowers were for my daughter. She told me it was the most beautiful arrangement she ever received. The super fast same day delivery was spot on. "Excellent" I 100% recommend fromyouflowers.com

Date of experience: October 20, 2016
Jared X.
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Excellent and the flowers were just as presented couldn't be happier with my experience and my girlfriend loved them

Date of experience: October 20, 2016
Trish S.
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Delivery girl was courteous
October 20, 2016

Delivery girl was courteous

Date of experience: October 20, 2016